Strategy Experts On Call For You
ClearPoint is more than just software—it’s the team behind the software.
We understand the management reporting challenges you’re facing. (In fact, we write about them as much as possible to help out!) Our goal is to help solve any challenges you have to help you make decisions quickly.
With ClearPoint’s premium support package, you get access to all the exceptional features and support resources that come standard with ClearPoint, plus:
- A dedicated support representative.
- Priority email support within four hours.
- Telephone support.
- In-app messaging live with a support expert.
- Web-based training sessions.
- Help configuring custom charts.
- Help creating calculated fields.
- Data sourcing support.
- Proactive calls and an annual account check-up.
Our ClearPoint Customers
Reviews from customer thermometer
“As someone who works in a customer service industry, I have very high standards and expectations with the customer service I want to receive. ClearPoint has consistently delivered that and more! I am a fan!!!”
“You guys are top notch. enough said. :-)”
“I had a live person helping me within seconds of my in-app request for help, and my issue was quickly resolved. What more can one ask?”
“I’d like to share with you what a great team you have built at ClearPoint. I’ve specifically worked with Jenna, Joseph, Catherine, and Andy over this last year and have been impressed by all of them. Their intelligence, responsiveness, ability to teach and explain without making me feel like I’ve asked a stupid question, and overall poise is not found everywhere and I’m glad to work with them.”
Shannon B., Globe Union