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Every Department. One Plan. On Time. — How Springfield, MO Runs Department Alignment & CIP Reporting
“Where are we on the plan?” is an easy question for a council to ask — and a hard one for most cities to answer. The status usually lives in six departments' spreadsheets, three inboxes, and a binder from last quarter. The City of Springfield, Missouri decided that wasn't good enough.
Across 21,000+ strategic plans on our platform, 76% of assigned plan owners never update their data in a given quarter. Capital improvement programs feel it worst: the projects are real, the money is committed, but the reporting runs a month behind the work — and every department tells the story its own way.
On September 24, Samantha Payne, Development Project Facilitator at the City of Springfield, MO, joins ClearPoint co-founder Ted Jackson live to show how Springfield gets every department reporting into one citywide plan — and turns CIP status into something leadership, council, and residents can actually see.
What you'll learn
- Department alignment in practice — how Springfield connects department work to one citywide plan instead of a binder per silo.
- CIP reporting without the chase — how capital project status flows from the teams doing the work to a council-ready view.
- An update rhythm that sticks — what it takes to beat the phantom-owner problem and keep owners updating quarter after quarter.
- A first look at ClearPoint's CIP Dashboard — how CIP data becomes a shareable, resident-facing view of the capital program.
Real city, real screens, real questions — this is a working session, not a slide deck.
45 minutes live + Q&A · Free · Can't make it live? Register and we'll send you the recording.
Every Department. One Plan. On Time. — How Springfield, MO Runs Department Alignment & CIP Reporting
Sep 24, 2026 11:00 AM
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“Where are we on the plan?” is an easy question for a council to ask — and a hard one for most cities to answer. The status usually lives in six departments' spreadsheets, three inboxes, and a binder from last quarter. The City of Springfield, Missouri decided that wasn't good enough.
Across 21,000+ strategic plans on our platform, 76% of assigned plan owners never update their data in a given quarter. Capital improvement programs feel it worst: the projects are real, the money is committed, but the reporting runs a month behind the work — and every department tells the story its own way.
On September 24, Samantha Payne, Development Project Facilitator at the City of Springfield, MO, joins ClearPoint co-founder Ted Jackson live to show how Springfield gets every department reporting into one citywide plan — and turns CIP status into something leadership, council, and residents can actually see.
What you'll learn
- Department alignment in practice — how Springfield connects department work to one citywide plan instead of a binder per silo.
- CIP reporting without the chase — how capital project status flows from the teams doing the work to a council-ready view.
- An update rhythm that sticks — what it takes to beat the phantom-owner problem and keep owners updating quarter after quarter.
- A first look at ClearPoint's CIP Dashboard — how CIP data becomes a shareable, resident-facing view of the capital program.
Real city, real screens, real questions — this is a working session, not a slide deck.
45 minutes live + Q&A · Free · Can't make it live? Register and we'll send you the recording.
Featured Webinar
Every Department. One Plan. On Time. — How Springfield, MO Runs Department Alignment & CIP Reporting
Every city has a plan. Springfield, MO makes every department report against it — including the capital improvement program.
On September 24, hear directly from the City of Springfield how department alignment and CIP reporting actually run in ClearPoint — the rhythm, the screens, and what changed for leadership and council.
Can't make it live? Register anyway — the recording goes to every registrant.
“Where are we on the plan?” is an easy question for a council to ask — and a hard one for most cities to answer. The status usually lives in six departments' spreadsheets, three inboxes, and a binder from last quarter. The City of Springfield, Missouri decided that wasn't good enough.
Across 21,000+ strategic plans on our platform, 76% of assigned plan owners never update their data in a given quarter. Capital improvement programs feel it worst: the projects are real, the money is committed, but the reporting runs a month behind the work — and every department tells the story its own way.
On September 24, Samantha Payne, Development Project Facilitator at the City of Springfield, MO, joins ClearPoint co-founder Ted Jackson live to show how Springfield gets every department reporting into one citywide plan — and turns CIP status into something leadership, council, and residents can actually see.
What you'll learn
- Department alignment in practice — how Springfield connects department work to one citywide plan instead of a binder per silo.
- CIP reporting without the chase — how capital project status flows from the teams doing the work to a council-ready view.
- An update rhythm that sticks — what it takes to beat the phantom-owner problem and keep owners updating quarter after quarter.
- A first look at ClearPoint's CIP Dashboard — how CIP data becomes a shareable, resident-facing view of the capital program.
Real city, real screens, real questions — this is a working session, not a slide deck.
45 minutes live + Q&A · Free · Can't make it live? Register and we'll send you the recording.
Register Now
Register Now
WHO SHOULD ATTEND
Built for the people who own the plan — and the projects behind it:
- City and county managers and assistant managers who answer to council on progress
- CIP and capital project owners in public works, engineering, and planning
- Budget and performance analysts connecting dollars to outcomes
- Anyone consolidating department reports into one citywide story
45 minutes + live Q&A. The recording goes to every registrant.
Thank you!
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Please also be on the lookout for an email with confirmation details.
Samantha Payne is the Development Project Facilitator for the City of Springfield, Missouri, where she coordinates development projects across city departments. On September 24, she joins ClearPoint co-founder Ted Jackson to share how Springfield aligns its departments around one plan and reports on its capital improvement program in ClearPoint.
What People Have Said About Previous Webinars
I really appreciated learning about other cities' approach to strategic planning and how they monitor different aspects of their plan. Seeing ClearPoint in action through real user experiences was incredibly helpful. I’d love to see more sessions like this!
A highly informative session with great real-life examples! The speakers clearly illustrated key concepts using ClearPoint, making the session engaging and easy to follow. I only wish it was longer—there was so much great information!
Concise and accessible session packed with valuable insights! I found the performance management techniques helpful and the use of ClearPoint to illustrate best practices made everything easy to understand!
