Customers

Discover how ELDOR keeps operations and strategy intricately intertwined.

See how the nonprofit demonstrates the power of effective data management tools in transforming healthcare operations.

Learn how the city went from zero to public-facing dashboard in one year (or, 13 months).

Learn how the foundation leverages ClearPoint for a summative level of real-world impact.

Learn how the health department leverages ClearPoint's performance management system to drive better results.

Learn how the strategic partnership enables the city to offer "everything under the sun."

Learn about what the "small business doing big business" looked like before and after ClearPoint Strategy.

Learn how ClearPoint led the city toward Baldrige Excellence, transparency, and alignment.

Learn from the city what you can do with one year of ClearPoint.

Learn the City of Dublin's “secret sauce” to success in fostering innovation and a culture of continuous improvement.

Learn how ClearPoint software enhances strategy execution for the City of St. Albert in Alberta, Canada.

Laura Mazur, Senior Strategy Analyst, discusses Arapahoe, CO's performance management program, reporting process, and lessons learned.

VP Thomas Lunney discusses how FNCB's automated reporting processes allow the bank to react to challenges in a dynamic, inflationary environment.

Read more about how Durham, NC leverages modern performance management techniques and technologies, and how they've scaled ClearPoint software for growth.

Director of Strategy Brandie Holloway gives insights into state-of-the-art strategy reporting and better outcomes as a result.

Learn more about Metropolitan Community College's strategic planning process with ClearPoint. Amie Kendall discusses how the platform helps MCC with reporting and alignment.

Read more about how Carilion Clinic leverages ClearPoint's performance management capabilities. Darren Eversole shares how the platform drives improved outcomes.

The Washington Department of Licensing used ClearPoint to change their strategy to be Person-Centered in order to better serve their residents.

The City of Germantown was awarded the Malcolm Baldrige National Quality Award and they share how ClearPoint helped them get there.

As New Jersey-based Velosio, formerly SBS Group, grew, spreadsheets became a wieldy and inadequate way of tracking and reporting performance.

In this performance management case study, find out how one hospital's switch to ClearPoint has given managers the clarity (and simplicity) they need to improve performance.

With measures at the heart of its operations, this global conservation organization has been able to achieve greater transparency and accountability - while expanding its scale, reach, and impact.

For UNFCU, ensuring organizational alignment to reach strategic goals starts with communication and culture.

Together, with ClearPoint, Raphah Institute improved their process for reporting to their Board of Directors. The increased transparency into how the non-profit is performing has allowed them to attract additional donors, take on more projects, and focus on meeting their mission.

Effecting change in a large organization is, so they say, a lot like turning around a battleship: painfully slow. But some organizations disprove that old saw. Take Pacific Gas & Electric (PG&E).

Raleigh engaged all departments and developed a learning academy to encourage alignment around their new strategic framework and build a culture around strategy and performance management.

Origin Bank scrapped their current plan entirely to develop one that would effectively align their vision and strategy to achieve success. Where the current plan had solely analyzed past performance, the new plan would also need forward-looking elements.

Pampa Energia needed visibility into processes to ensure the right decisions were made for improvement and growth. Now, with ClearPoint, their teams are aligned with organizational goals and they've found strategic success in their strategy execution.

When a new director of the Parks and Recreation department came into the picture at Olathe, emphasis was placed on improving services through data-based decision-making.

In early May of 2020, Nest Wealth restructured to account for their growth. During this time, the organization began using ClearPoint to improve transparency and alignment. Their quick onboarding process allowed their team to instantly see the increased alignment and transparency they were looking for.

With ClearPoint assisting their institutional effectiveness program, the College reduced the time it takes to get updates by half.

The strategic management processes the College put in place has propelled the College ahead in all of its strategies. One area that has benefited greatly is external partnerships.

Fort Collins understands the best performance reviews address not just metrics, but encourage conversations about performance and actionable steps towards improvement.

How does a local government maintain stability through a period of transition? According to Kristin Tigner, Structural Innovation Manager at the City of Fort Lauderdale, the key is to "simplify, excel, and expand."

Fox Chase Cancer Center underwent a strategic refresh process and created a new strategic plan that aligns department goals and KPIs with organization wide strategies.

As ELGL transitioned from the dinner table to a large scale operation, they recognized the need to improve efficiencies, streamline processes, and improve communication on their strategy with their wide range of stakeholders.

Edenor transformed from a tactical thinking organization to a strategic one. ClearPoint brought Edenor to the place they've always dreamed of: a place where employees are aligned, leadership is informed, and the data collection is seamless.

DC Thomson Media's transition to ClearPoint allowed them to automate their process and reduce the time spent on their reporting process by 75%. Now, with that time back, they can focus on finding new ways to meet goals.

Embracing change can be hard, but if the City of Vaughan's success is any indication, sometimes change is what you need.

A new City Manager strives to make Durham a data driven organization by using data to inform decisions and to communicate the progress of the City to the community.

Cobb EMC decided to take action and build a comprehensive strategic planning process. They became more efficient and collaborative, while their priorities focused on target goals.

Strategy management and a strategy management system are key to DC Thomson's success as they grow and expand.

Charlottesville utilized training, lab and email strategies to support their ClearPoint users. You can leverage these strategies at your own organization!

The City of West Palm Beach began the strategic planning process a few years ago with the introduction of ClearPoint.

Learn how ClearPoint helped Carilion Clinic refine and perfect their healthcare performance improvement opportunities.

To update their long-term strategy, the strategic planning team knew they would need the complete support and buy in of the board and leadership team, and they could not expect the change to take root without involving employees as active participants.

With rapid growth along the Front Range of Colorado, the city is committed to aligning performance budgeting with results-focused strategic planning to enhance service delivery and customer experience.

Becoming a strategy-focused organization represented a wholesale transformation. In addition to adopting a full-scale scorecard, BGCPR implemented quarterly strategy reviews along with a performance measurement program.

Arapahoe County developed a robust framework to ensure they could deliver on their goals of Service First, Fiscal Responsibility and Quality of Life.

As AACN grew, the elaborate spreadsheets that housed the information of over 25 different departments quickly became obsolete. They needed a new way to track and share their strategy.

With ClearPoint, Bancor's leadership team finally had access to reliable, timely data to ensure their bank only continued to succeed.

Austin Resource Recovery (ARR), a department within the City of Austin, TX, is committed to providing its citizens with the highest quality services. To help meet that goal, they use performance measure data.