Clearing the Air: Facts About ClearPoint

Some vendors in our market describe ClearPoint in ways that do not match how the product works. This post sets out the facts, so anyone evaluating strategy and performance management software can compare options on the details. We build ClearPoint to make strategic planning practical for public sector organizations, including local governments of all sizes.

Built for communities that differ

Local governments face different challenges, and those differences shape how they plan and report. ClearPoint customers tailor their dashboards, reporting processes and data collection to their own priorities instead of fitting into a one-size-fits-all setup. Options range from one-click exports to configurable dashboards, so a small town and a large city can each communicate progress to residents in a way that suits them.

Flexible without being complicated

A capable platform does not have to be hard to use. ClearPoint includes drag-and-drop features and customizable templates, so staff at every level can work in it. Teams configure and adapt their own dashboards without specialized technical knowledge, which leaves more time for the strategic work itself.

Automation and reporting

ClearPoint automates data collection reminders and report generation, which cuts the manual effort of each reporting cycle. Customers build custom reports and dashboards that connect to their existing systems. The result is reporting that is accurate, easy to read and useful for decisions and for updates to stakeholders.

Support from people who know the public sector

Implementation goes better with good support. Our customer success managers work directly with cities and public agencies to help them get full use of the platform and reach their strategic goals. The team has won bronze and silver Stevie Awards for customer satisfaction. Customers tell us ClearPoint has given them greater efficiency and better visibility into their progress.

Pricing you can scope

Some platforms sell "unlimited" packages with large discounts from inflated starting prices. ClearPoint pricing lets you choose the features you need and leave out the ones you don't. You pay for what is relevant to your community, which keeps the cost in line with how you will use the platform.

Compare the options yourself

We invite anyone evaluating strategy and performance management software to look closely at every option. Ask each vendor to show how its platform adapts to your community, who will configure it, and what you would pay for features you will not use. The best fit is the one that matches how your organization plans and reports.