Give your organization an edge with an AI that knows your goals, connects your data, and helps you execute with confidence.
Key Takeaways
  • Load your strategic plan and board papers into the AI Knowledge Base. Answers then cite your own documents; test them in the dedicated testing chat first.
  • Let executives update by replying to ClearPoint emails. The AI reads the attached PDF and writes updates back to the scorecard, no login needed.
  • Connect Claude, Cursor or Copilot through the ClearPoint MCP Server. Teams keep the assistant they trust while it reads and updates your real plan.
  • Set AI preferences in System Setup before broad rollout. Tone and custom guidelines then apply account-wide, and admins can review chat transcripts across users.
  • Check the ClearPoint Release Notes before switching features on. AI features are optional, so enable them as your organization is ready.
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Every strategy team knows the drill: You’re pulling performance data from multiple places, updating initiatives, chasing down narrative analysis, and preparing reports, often all at once. Just when everything feels aligned, a leader needs one more update, one more explanation, or one more analysis to make a decision.

That constant cycle is the reality of managing a strategy that keeps changing. ClearPoint Next changes it.

With its AI features, ClearPoint Next gives your team an always-on strategic partner that understands your full plan, anticipates your needs, and helps execute faster with less manual lift. It is context-aware, built to support the real work of strategy.

Why We Built the New ClearPoint AI

ClearPoint has changed a lot over the years, based on feedback from our customers. In late 2025, we rolled out a modernized user interface and experience that we call ClearPoint Next. (We refer to the 2023–2025 version of ClearPoint as “ClearPoint Classic.”)

This new environment includes significant performance improvements and a simpler workflow. Most important, it has a far more capable, context-aware AI assistant that can understand and support your entire strategy. ClearPoint Classic introduced AI as an accelerator for writing analysis, generating recommendations, and assisting with frameworks. As teams adopted it, we saw a bigger opportunity:

Strategy execution is a connected system, not a collection of one-off tasks. To help teams work smarter, AI needs full visibility into that system. It also has to understand where that system tends to break down in the real world.

So ClearPoint built an AI experience with deeper awareness of your organization’s strategy. Think of it as a knowledgeable strategic coordinator that reads your scorecards, initiatives, risks, milestones, and reporting rhythm, and can act on them.

A simple way to describe this is “enhanced intelligence.”

ClearPoint AI responds to your commands with a full understanding of where your organization has been and where it wants to go. It is not limited to the information in the prompt you type. Because it sees the bigger picture, you get better-informed answers, more relevant action suggestions, and smarter recommendations.

Deep-dive performance dashboard in ClearPoint Strategy featuring an AI-generated data analysis and strategic recommendations for physician supply and demand.

Understanding the Process Before Applying AI

Long before AI ever entered the picture, ClearPoint was focused on one thing: removing friction from the strategy execution process.

Every feature started with watching real teams struggle to track initiative dependencies, coordinate reporting across time zones, and keep executives informed without burying them in data.

Since 2008, we’ve listened to thousands of teams describe where execution breaks down and refined ClearPoint through just as many iterations. That history matters, because ClearPoint Next is the product of decades spent understanding the exact points where strategy work slows down.

When we added AI, we placed it where it counts: right at those friction points. The difference with ClearPoint Next is that its AI understands the strategy process itself.

It knows, for example:

  • Which status changes trigger stakeholder updates
  • Which performance patterns signal emerging risks
  • Why certain measures carry more weight during critical cycles like budgeting or quarterly reviews
ClearPoint AI Assistant suggesting specific operational recommendations, such as implementing advanced metering infrastructure, based on data trends.

This AI is shaped by strategy experts and backed by human expertise.

When you ask ClearPoint Next a question, you get strategy execution guidance on demand. That guidance used to require scheduling time with a consultant or hoping your most experienced team member was available.

ClearPoint Next sees every scorecard, objective, measure, initiative, milestone, action item, and risk in your plan, and it understands how those pieces connect. It knows your reporting cycles and can recognize patterns across your organization that would take a human analyst hours to piece together. Your team can move from reactive updates to proactive execution.

What You’ll See (and Use) In ClearPoint Next

All of that history and embedded expertise shows up in how the AI actually behaves inside ClearPoint Next.

Below are the major capabilities in the new ClearPoint AI, each with the “why” behind it, so you can see how it reduces friction in your day-to-day strategic work.

Powerful Playbooks for Any Framework

Playbooks are guided, multi-step workflows for real strategy work: SWOT analyses, risk assessments, account rollovers, OKR builds, onboarding a new department, or standing up an enterprise plan. They walk users step-by-step through building scorecards, objectives, or entire plans. The new AI adds flexibility, richer examples, and the ability to adapt to nearly any strategic framework, from Balanced Scorecard to OKRs to custom methodologies. Type “create a scorecard” and the right playbook opens automatically.

Custom playbooks are available in beta: our team builds them with you, drawing on your own knowledge base and matching your terminology.

ClearPoint Next AI Assistant Playbooks dashboard showing various strategic plan templates for agencies, departments, municipalities, and healthcare systems.
Step-by-step AI Playbook interface in ClearPoint Next building a scorecard for Upward Airlines Corporate with defined objectives and measures.

Why you’ll love it:

Consistency across departments becomes easy. New users can contribute confidently, and experienced teams get a repeatable process that scales.

A Strategy Assistant That Knows Your Whole Plan

ClearPoint AI can access and analyze every part of your strategy:

  • Scorecards
  • Objectives
  • Measures
  • Initiatives
  • Milestones
  • Action items
  • Risks

Ask it to summarize performance, diagnose what’s off track, or recommend next steps, and it answers from your actual data and structure. Objective analysis now reads each linked measure’s status, analysis, owner and recommendations, and scorecard analysis reads the full element roster, so the output reflects what is actually happening in your plan.

ClearPoint AI Assistant performing a SWOT analysis for Upward Airlines Corporate by automatically fetching scorecard elements and identifying strengths.

Why you’ll love it:

You get back the hours spent gathering information to answer basic questions. ClearPoint AI does that work instantly, grounded in your real strategy.

Take Action Straight From the Conversation

ClearPoint AI can take immediate action from simple prompts. It can:

  • Update initiatives or measures
  • Add objectives, initiatives, or milestones
  • Manage risks and action items
  • Retrieve statuses and make recommendations

When it recommends something, you can turn that recommendation into an action item or milestone with the right status, type and owner already set.

Conversational AI interface in ClearPoint Next allowing users to view and update the status of objectives, measures, and risks like "Losing Power."

Why you’ll love it:

Instead of bouncing between pages, you make updates in the conversation. Small tasks stop slowing you down.

Search, Reporting & Insights Across Your Whole Account

ClearPoint AI performs semantic search across your strategy and can generate summaries, highlight issues, or draft reports. You can ask the AI:

  • “Which initiatives are slipping behind schedule?”
  • “Show me risks associated with our customer growth objective.”
  • “What trends should leadership know this quarter?”

It also produces scorecard summaries, exception reports that surface only what is off track, and briefing books generated straight from the preview rail.

ClearPoint AI Assistant answering a leadership query about quarterly trends by analyzing the status of "Frequent Reliable Departures" objectives.

Why you’ll love it:

Leaders get clearer visibility, and analysts get hours back each month.

Ground ClearPoint AI in Your Own Documents

ClearPoint Next AI can also use your documents as context. Upload your strategic plan, a board paper, a policy document or a performance report to the AI Knowledge Base, and the AI will reference it in future answers, citing the source it drew from.

Before you roll it out, you can review everything that is connected and test the AI’s answers against your knowledge base in a dedicated testing chat. AI Memories keep each user’s role, goals and preferences in view, and administrators control what the AI remembers, per user.

Why you’ll love it:

The AI becomes a trusted partner that understands both your strategy and the supporting materials behind it.

Update Your Scorecard Without Opening ClearPoint

This capability changes adoption. Reply in plain English to any ClearPoint email carrying a PDF export, such as a briefing book or a page report, and ClearPoint AI reads the attachment and returns insights and recommendations, or writes the updates straight back into the scorecard. No login required.

You can reach the same AI from the tools your team already lives in:

  • Microsoft Teams. ClearBot in Teams matches the full in-app AI experience. It is data-aware and calendar-aware, so people ask about their strategy and get real answers without leaving the channel, plus proactive AI notifications. Administrators configure it centrally.
  • Outlook. Each user connects their own Outlook from My Apps. The AI becomes calendar-aware (“what’s my next meeting?”) and can draft and send email on their behalf, including meeting follow-ups.
  • Connected Apps. Administrators centrally manage which integrations are enabled across the organization.

Why you’ll love it:

The executives who will never log in are the ones whose input you need most. Now they can give it from their inbox.

Bring Your Own AI Assistant

The ClearPoint MCP Server lets you connect Claude, Cursor or Copilot straight to your own ClearPoint data over a secure, OAuth-authenticated connection. You’ll find it in Settings › Integrations, with a copyable server URL and configuration. Once connected, your assistant of choice can read your strategy, ask questions of it, and write updates back, working with your real scorecards, objectives, measures and initiatives rather than a copy.

Why you’ll love it:

Your team already has an AI assistant it trusts. This connects that assistant to the plan, instead of asking anyone to switch tools.

A Homepage That Briefs You

My AI Briefing is a role-aware AI homepage that rebuilds from live account data every time you open it. It shows a different page to an administrator, a leader and a contributor. It brings together:

  • Recent Updates: an AI summary of the last 20 days of activity, with severity-rated flags on what matters
  • Strategy Brief: an executive summary with a prioritized Recommended Focus
  • Key Signals: mini trend charts, each with an AI interpretation of what the trend means
  • Questions Worth Asking: discussion questions for your next leadership meeting
  • My Checklist: the items needing updates, prioritized, with plain-language instructions on what to do
  • Adoption & ROI: value signals and adoption opportunities for the account

Contributors edit directly from the briefing, updating elements without navigating away from the homepage.

Why you’ll love it: Everyone opens the same product and lands on the page that matches their job.

Set Your AI Preferences (Tone, Length, Style)

Every organization communicates differently; you can configure ClearPoint AI to match your style. It can be tuned to:

  • Write concisely or with narrative depth
  • Use a professional, friendly, or analytical tone
  • Return recommendations that are supportive or challenging
  • Format responses for reports, leadership, or team updates

You can also write free-text custom guidelines the AI follows across the account.

Customization settings for ClearPoint AI Assistant allowing users to set tone of voice, response length, and specific organizational writing guidelines.

Why you’ll love it:

Consistency builds trust, especially in executive reporting.

AI Your Administrators Control

For organizations in the public sector, healthcare, education and other regulated environments, governance is a purchase requirement. ClearPoint AI is built to be governed:

  • AI preferences live in System Setup, not in individual user profiles, so behavior is consistent across the account
  • One toggle hides every AI feature account-wide
  • Administrators can review AI chat transcripts across users, with a named audit trail
  • AI answers and suggestions honor each user’s existing access rights, and say so clearly when they cannot surface something
  • The AI states when a request is outside its capabilities rather than reporting false success
  • A formal AI Subprocessor Agreement covers AI data processing

Why you’ll love it:

The conversation with your IT and procurement teams gets a great deal shorter.

What You Get (Beyond Features)

ClearPoint AI is designed to strengthen your entire strategy practice by providing:

  • Clear accountability through more timely updates
  • Better alignment because teams understand what’s happening and why
  • Earlier risk visibility thanks to always-on analysis
  • Faster execution with friction removed from everyday strategic work
  • More confident reporting grounded in accurate, contextual insights

Because it’s built within ClearPoint Next, every capability is designed to grow with you.

Clearpoint Next AI - clock iconAnother major benefit: Reclaimed time!

Time that was spent chasing updates, compiling reports, and answering repetitive questions about status goes back to your team.

That time can instead be spent on strategic thinking and the conversations that actually move organizations forward.

ClearPoint AI: Strategy Execution, Accelerated

ClearPoint Next AI removes the friction that slows strategy teams down. It does not replace human judgment. With a context-aware assistant, people can focus on what matters: alignment, decision-making, and progress. Execution becomes part of your strategy, and your strategy becomes far easier to execute.

ClearPoint’s AI features are fully optional. You can turn certain features on when your organization is ready, expand AI’s capabilities over time, and take advantage of ongoing enhancements (see the latest in our ClearPoint Release Notes). If your team has security or data-processing questions about ClearPoint AI, our support team can walk you through the AI Subprocessor Agreement and how AI handles your account data.

Common questions

Angel Oh
Angel Oh
Product Manager II & Former Synchronized Swimmer

Angel works alongside the product team to help build new features and improve customer experience.