Find out what you need to know to make your leadership meetings effective.
- Answer four questions for participants before the meeting. Why meet, what to accomplish, their role in decisions, and why it is worth their time.
- Name a presenter for every agenda item and send materials in advance. Participants arrive prepared and accountability is clear.
- Run monthly theme reviews, quarterly strategy reviews and an annual refresh. Reviewing strategy only once a year leaves serious surprises for the end of it.
- Publish minutes and action items within 24 hours. Decisions are still fresh, and action items can only start once the minutes go out.
- Build your monthly agenda from the time split under Monthly Review Meetings. Key issues get 60 minutes; actions, measures and initiatives get 15 to 20 each.
A great deal of time and effort go into effective team meetings, including:
- Preparing for the meeting.
- Ensuring the right people are in the room.
- Managing a tight agenda.
- Reviewing the content beforehand.
- Preparing for decisions to be made during the meeting.
- Following through after the meeting.
Good management meetings don’t happen by accident. Knowing that is only the first step toward effective meetings. You also need to act, and that’s where we come in.
Here’s everything you need to know to have effective team meetings in your organization, including what you can do before, during, and after these meetings to set yourself up for success.
Before The Meetings
In preparation for your meetings, take the following into account:
- There must be clear accountability for who is presenting each part of the agenda.
- The meeting facilitator must ensure engagement by answering the following participant questions prior to the meeting:
- Why are we having this meeting?
- What do you need to accomplish once we are done?
- What is my role in the decision-making?
- Why should I invest my time in this meeting?
- Information for upcoming meetings must be sent out in advance to allow meeting participants to fully prepare.
During The Meetings
There are three different types of management meetings you’ll want to think about:
- Monthly meetings
- Quarterly meetings
- Annual strategy refresh meetings
These meetings fit together in the following way:
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Monthly Review Meetings
Monthly review meetings, typically an hour or two long, let your organization review progress against performance. They usually cover one part of the strategy rather than the full strategy, sometimes called a key theme or strategic thrust. During the meetings, you may capture a set of key decisions and some action items that would also contribute to the quarterly review meeting.
During the monthly meetings, you may want to divide up your time like this:
- Review the assigned actions that are due (15 minutes).
- During this time, review the action items that were assigned at the previous month’s meeting.
- Review your objectives and measures (20 minutes).
- Be sure to note the RAG (Red, Amber, Green) status for each to see how you’re progressing. This is a good opportunity to keep the discussion at a high level.
- Review progress of your projects and initiatives (20 minutes).
- This should include a review and discussion of your initiatives in more detail and a review of both budget and alignment.
- You may slow things down, speed things up, or add resources as needed to projects that either impact your strategy or need management attention.
- Discuss key issues (60 minutes).
- During this chunk of time, review your key metrics and problem areas and discuss how your initiatives address key issues. This is a good time to discuss, as a team, any strategic decisions or adjustments the theme needs.
- Review action items (5 minutes).
- Be sure to assign accountability during this step.
- You’ll spend the first few minutes of the next monthly meeting reviewing key action items from the previous meeting and then repeat the process.
Monthly review meetings let you analyze your performance for the month to see how you’re doing.
Quarterly Meeting
During quarterly strategy review meetings, which can last half a day to a full day, review your progress against your overall strategy and discuss how key action items are in line (or not in line) with any strategic issues.
During the quarterly meetings, you may want to divide up your time like this:
- Review action items (45-90 minutes).
- Review the action items assigned at the previous monthly meeting that are now due.
- Review objectives and measures (49-90 minutes).
- This is the time you should look at the overall key strategic goals that come from your organization. If you are using a Balanced Scorecard, this would be the goals on your strategy map with associated measures. But if you are not using a scorecard, then these are typically the key focus areas in your strategic plan.
- Discuss key issues (1-2.5 hours).
- This is the time to review any key issues. Understand your options, outline your decisions, and then make a choice based on that information.
- Review initiative allocation (1-2 hours).
- Each quarter, look at initiative allocations and check whether your budget has changed. Over a year, a catastrophe could affect your organization, related to weather, a state budget, or financial markets. It could even be a major competitor-related event or an unforeseen calendar event.
- If you have a larger budget surplus in one quarter, then you may have an opportunity to invest more in areas of your strategy. If your budget surplus for a quarter is smaller than expected, you’ll need to focus on certain measures and accept that you may not be able to do everything you thought at the beginning of the year.
- Review action items (30 minutes).
- Again, the last part of the meeting should be used to review the action items you’ve captured during the meeting and make sure each item has a responsible owner.
Each quarter, refine your strategic issues or review your strategy, and make sure you’re still on track. This is also the time to decide whether money or management attention needs to be reallocated. If you don’t hold these quarterly meetings and instead wait to review key components of your strategy only once a year, you may face serious challenges or surprises at the end of the year.
Annual Strategy Refresh Meeting
The idea behind your annual strategy refresh meeting is to review year-to-date performance and adjust as necessary. This meeting will typically last 1-2 days. By the close of the meeting, you should have an updated strategy map or scorecard.
During the annual meetings, you may want to divide up your time like this:
- Do a strategy map refresh (2-4 hours).
- During your strategy map refresh, review your current themes, perspectives, and objectives and adjust them as necessary. Ask whether your current strategy is still valid going forward.
- Do a measure and target refresh (2-4 hours).
- In this phase, be sure to review your current measures and adjust future targets based on what you’ve learned over the last year.
- Review initiative allocation (2-4 hours).
- Your initiative allocation section will allow you to:
- Set your strategic budget for the next year.
- Allocate your budget according to your themes.
- Review your proposed initiatives.
- Refine and rationalize your initiatives.
- Set accountability allocation (1 hour).
- During this step, make sure you’ve determined your key scorecard owners for the upcoming year.
An annual strategy review meeting is a forum to question your strategy as a whole. It should answer the following questions:
- Is our strategy still valid for the upcoming year?
- Do we need to change our strategy map or some of our measures?
- Should we add more sophisticated measures or update some of our targets?
- Should we change our initiatives or budgeting process?
After The Meetings
Following your meetings, you’ll need to take the following into account:
- Publish your meeting minutes and action plan within 24 hours to ensure everyone understands their responsibilities.
- Meeting minutes should consist of high-level meeting notes and details that are important for those involved. This record can act as a reference point for those who were in the meeting, for upper management, and for those who did not attend the meeting.
- This step is important both because the decisions will be fresh in everyone’s minds and because action items can only be completed after the meeting minutes are published and sent out.
- Prepare for the next meeting by creating a new agenda.
- Have the scorecard managers monitor the completion of action items and offer assistance where it’s needed.
Keep In Mind...
Your first few management meetings might be rough and overwhelming as you move toward your new and more effective management process. To help with this, you may want to have a designated facilitator in the meetings to help keep you on track. (It’s helpful if this individual isn’t on the management team!)
Effective management meetings have a lot of moving parts. Changing the behaviors that have hindered your leadership meetings will build good habits. Good luck!







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