Nest Wealth

Canada's first SaaS-based platform for wealth management

Nest Wealth was founded in Toronto, Ontario. Its rapidly growing team of 65 focuses on increasing investor access to sophisticated wealth management advice. Nest Wealth has grown quickly and is used by well-established financial institutions, like the National Bank of Canada.

Nest Wealth restructured to account for its growth and began using ClearPoint to improve transparency and alignment. Adam Bullied, VP of Strategy and Operations, led training for his team on the platform, and within one month they were reporting out 25 different reports. The quick onboarding let the team see the alignment and transparency they were looking for right away.

About Nest Wealth

Nest Wealth Asset Management is a regulated Portfolio Manager in Canada. It is Canada's first robo-adviser, established in 2014. Nest Wealth is the trade name of Nest Wealth Asset Management Inc., which is a member of the Ombudsman for Banking Services and Investments (OBSI). The service is built for investors who prefer a hands-off approach, with professional oversight. Nest Wealth is now part of Objectway Group, a top-100 global fintech provider in the IDC FinTech Rankings that administers over €1 trillion of assets and supports more than 100,000 investment professionals.

Growing out of old processes

Nest Wealth grew quickly in its first year. When it began strategic planning, it used the Objective and Key Results (OKR) framework, updating progress manually in PowerPoint and Google Slides. Results were typically reported at a 2-day offsite, where action items were captured in Excel. During the new quarter, some action items got lost, delaying progress on the plan and confusing team members about the status of their goals.

As the company grew, the leadership team had a strategic mindset, but the rest of the team thought more tactically and was less aware of the strategic plan. Nest Wealth recognized it had outgrown its old processes and frameworks. To account for a larger team, it moved from OKRs to the Balanced Scorecard.

Finding a software to grow with them

Nest Wealth wanted software that was easy to use and compelling to the team, promoted accountability, and prioritized strategic alignment between projects and objectives. ClearPoint checked all of these boxes.

As soon as they partnered with ClearPoint, Adam started building out the new Balanced Scorecard. His familiarity with the framework and the strategic plan made the software easy to understand and navigate. By the end of his first week, he had imported much of the company's strategic plan himself.

In the second and third weeks, they introduced other teammates to the tool. By the end of the first month, they had created 25 different summary reports for audiences across the organization. They now have a single document that generates automatically each month and contains many reports for the team. Setup was simple for Adam and his team and let them quickly gain new insights on the strategic plan. "I was able to get a handle on ClearPoint very quickly on how it worked and what it did. Anywhere I had questions, our Account Manager was helpful in closing the gaps! Creating reports in ClearPoint is super straightforward. Once you get a handle on that construct, it's easy to generate them," says Adam.

Before, strategy felt like something leadership did behind closed doors at Nest Wealth. Now they intentionally include the whole team. With easy access to strategic information, team members feel connected to the strategy and able to make good decisions.

ClearPoint creates changes they need (and quickly, too!)

ClearPoint's features and onboarding let Nest Wealth improve transparency within the organization by the end of the first month. Nest Wealth now uses ClearPoint for quarterly planning, weekly company calls, and updates on how measures are tracking.

With ClearPoint, Nest Wealth's way of thinking has evolved. The leadership team is no longer the only one thinking strategically. ClearPoint gave many departments context and helped bring the strategic plan to life, and its summary reports let the team see how key measures are performing, which encourages them to think more strategically about reaching their goals.

The improved alignment and transparency continue to strengthen the growing team and help keep the company successful. Nest Wealth is ready for the growth headed its way and found in ClearPoint a partner to grow with.