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Set RAG thresholds that mean something — and get the policy sentence written for you

Measure, target, direction, one caution band. The tool assigns Green, Amber or Red and writes the status policy sentence for each measure — it rewrites itself when you change a target. Free to use; email only to export.

Free to use. No account. Email only to export.

Preview of the tool and its export

85.7%

of the time, an amber KPI stays amber the next period · 11.0% back to green · 3.3% to red · Aug 2026

30.1%

of 602 distinct status labels clients wrote cannot be resolved to red, amber or green · Aug 2026

83.7% vs 44.0%

milestones green vs. objectives red — same three colors, different altitude · Aug 2026

10.1% vs 42.5%

share of red readings, municipal vs. healthcare · Aug 2026

ClearPoint platform data · status records · August 25, 2026 extraction

What is RAG status?

RAG status is a red-amber-green reading of a measure against its target: green at or better than target, amber within an agreed caution band, red beyond it. The reading is only as useful as the threshold rule and the escalation behind it — on the ClearPoint platform, an amber KPI stays amber 85.7% of the time and escalates to red only 3.3% (August 2026).

Show the full register as text

Example thresholds — City of Metropolis (illustrative). Eight measures with a target, a direction and a single caution band; in the tool, the reading and the policy sentence are generated from these columns.

MeasureUnitDirectionTargetCaution band %CurrentOwner
Priority-1 response time, 90th pctminLower is better7107.4Lance Cummins
Service requests closed within SLA%Higher is better90591Maggie Sawyer
Median permit turnaroundbusiness daysLower is better102014
Water main breaksper 100 milesLower is better121513.5Ron Troupe
Public dashboard measures updated on time%Higher is better95588
Structural budget balance$MHigher is better001.2Clarice Strong
Voluntary turnover%Lower is better9109.6Lance Cummins
Resident satisfaction/ 5Higher is better4.25Maggie Sawyer

How a reading is assigned

  • Green ↑ On Target — at or better than target.
  • Amber ↕ Caution — worse than target but within the caution band (one margin, in % of target).
  • Red ↓ Below Plan — beyond the caution band.
  • — Not Defined — no target or no current value.

Every status is rendered as text plus an arrow, never as color alone (WCAG 1.4.1).

Blank RAG Status Tool template (copy-ready)

Reuse freely with attribution. Canonical source: https://www.clearpointstrategy.com/free-tools/rag-status

| Measure | Unit | Direction | Target | Caution band % | Current | Reading (calculated) | Owner | Policy text (auto · click to expand) (calculated) |
|---|---|---|---|---|---|---|---|---|
|  |  |  |  |  |  |  |  |  |
|  |  |  |  |  |  |  |  |  |
|  |  |  |  |  |  |  |  |  |
Source: ClearPoint Strategy — https://www.clearpointstrategy.com/free-tools/rag-status
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Why amber is a parking space

What does RAG status mean?

Red, Amber, Green: a three-state reading of a measure against its target. Green is at or better than target; Amber is worse than target but inside an agreed caution band; Red is beyond the band. That is the whole definition — everything else is the thresholds, and the thresholds are what most RAG templates leave to a colored cell.

What does amber actually mean in practice?

A parking space. In the ClearPoint status records, a KPI that is amber stays amber 85.7% of the time in the next period, returns to green 11.0% of the time and escalates to red 3.3% (August 2026). Amber is not functioning as an alert stage; it is where uncomfortable measures wait. The policy sentence the tool writes includes an escalation rule for that reason.

An amber KPI stays amber 85.7% of the time. Amber is not an alert. It is a parking space.

Why do the same three colors mean different things at different levels?

Because altitude changes the rate. Milestones read green 83.7% of the time; objectives read red 44.0% of the time — a factor of twelve on the red rate with identical colors. And by sector, municipal measures read red 10.1% of the time against 42.5% in healthcare. A threshold policy has to say which level and which sector it was written for.

RAG status template vs. this tool — what is the difference?

A template is a grid with a Status column you color by hand. This tool computes the reading from your target, direction and band, and generates the policy sentence that goes into your performance framework — then regenerates it when the target is renegotiated in the meeting.

RAG status templateThis tool
ThresholdsTyped or colored by handTarget + direction + one band
ReadingChosenComputed, text + arrow
Policy sentenceWritten separatelyGenerated, rewrites on change
Escalation ruleMissingIn every sentence
AccessibilityColor onlyText + arrow (WCAG 1.4.1)
Email requiredTo downloadOnly to export

Trusted by the teams whose plans are public

“We had six shades of yellow and nobody could say what any of them triggered. One band, one sentence per measure, and the review got shorter.”

[Cleared client quote — same vertical only] — name, title, organization

City of Fort Lauderdale · Durham County · City of Coral Springs · City of Goldsboro · JEA

Questions people ask before they start

What does RAG status mean?

Red, Amber, Green — a three-state reading of a measure against its target. Green is at or better than target, Amber is within an agreed caution band, Red is beyond it. The reading is only as good as the thresholds behind it.

How do you set RAG thresholds?

Pick a target, a direction (higher or lower is better) and one caution band as a percentage of target. Green at or better than target; Amber within the band; Red beyond. The tool applies this to each measure and writes the policy sentence.

What does amber actually mean?

In practice, a parking space. On the ClearPoint platform a KPI that is amber stays amber 85.7% of the time, returns to green 11.0% and escalates to red 3.3%. A useful amber has an escalation rule — the policy text includes one.

Why generate a policy sentence?

Because the sentence is what goes into the performance-management framework, and it has to change when a target is renegotiated. The tool rewrites it when you change a number.

Is this a traffic-light template?

It exports to one. The difference is that the thresholds, the reading and the policy text are computed from your target and band, not colored by hand.

Where do the numbers come from?

ClearPoint platform data: status records and normalized statuses, August 25, 2026 extraction — 602 distinct client status labels; amber transition matrix on consecutive status periods.

All answers ship as text in the DOM — the accordion only hides them visually.

Method

Source

ClearPoint platform status records and normalized statuses, extracted August 25, 2026. Label resolvability: 602 distinct client-written status labels, 181 (30.1%) not resolvable to red, amber or green. Amber transition matrix: consecutive status periods of the same measure. Altitude and sector cuts: share of readings by element type and by organization sector.

How the tool assigns a reading

Green at or better than target; Amber worse than target but within margin% of target; Red beyond; Not Defined when target or current is empty. One band, not two — a range mode with two margins was tested and dropped as inconsistent with its own example.

What the numbers do not say

Transition rates describe what organizations record, not what the measures did. The two-period escalation rule in the policy text is a practice recommendation, not a measured optimum.

You’ve set the thresholds. Now see the reading change on its own.

Thirty minutes, your measures, a status that updates when owners do.

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