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Insightful Hospital Admission Statistics & 10 Metrics That Correlate

As someone involved in the strategy of a healthcare organization, you may be aware of the following healthcare admission statistics: There are over 130 million emergency room visits in the U.S. every year. Source: CDC,

Andy, Senior Product Manager, leverages his 7+ years of performance management experience to ensure that ClearPoint customers have the features they need in ClearPoint's strategic planning software.

As someone involved in the strategy of a healthcare organization, you may be aware of the following healthcare admission statistics:

There are over 130 million emergency room visits in the U.S. every year.

Source: CDC, National Center For Health Statistics

Around 9% of these 130 million emergency room visits result in admission to the hospital.

Source: CDC, National Center For Health Statistics

Only 251 hospitals out of over 3,500 surveyed in the U.S. were given a five-star patient satisfaction rating.

Source: Modern Healthcare

The average time spent waiting in the emergency room before being seen by a physician, a nurse practitioner, or a physician assistant is 24 minutes.

Source: ProPublica ER Wait Watcher

The business model for healthcare organizations and hospitals has changed dramatically over the last decade, signaling many shifts in policy and performance. Because of these changes, it’s more important than ever to know whether your actions and activities put you on the positive or negative side of a statistic (so to speak).

Hospital and emergency room admission rates—and related metrics—are critical to examine if you’re interested in improving your productivity, efficiency, and quality of care. Take a look at the following 10 key performance indicators; depending on your strategy, we suggest you begin measuring these and weigh them appropriately.

10 Hospital Admission Statistics

  1. Patient wait time calculates the average amount of time a patient must wait between checking in and seeing a provider. This metric can help with staffing and scheduling and provide insight into patient satisfaction.

Download 108 healthcare KPIs and measures—free!

  1. Readmission rate calculates the rate that patients come back to the facility shortly after they were seen by a practitioner. If this metric is high, it can indicate a shortage of staff or a lack of attention during treatment.
  1. Admission rate enables healthcare organizations to know how many patients they have coming in on a yearly basis. The growth or decline in this number can help with decision-making regarding marketing, hiring, equipment, and more.
  1. Number of patients per month or quarter examines the number of unique individuals who visit the hospital or emergency room during a reporting period.
  1. Number of new patients measures the number of unique individuals who were first-time patients at the hospital during a reporting period.
  1. Patient satisfaction can be a great marketing tool for your organization if the satisfaction levels are high. A low number could signal a problem with other operations or services.
  1. Arrival to bed calculates the amount of time a patient must wait before they are taken from the waiting room to a bed.
  1. Arrival to nurse calculates the amount of time a patient must wait between their arrival and seeing a nurse.
  1. Arrival to physician calculates the amount of time a patient must wait between their arrival and seeing a physician or physician’s assistant.
  1. Arrival to discharge calculates the total amount of time a patient is in the emergency room, from the time they arrive to the time they are discharged. This measure may have variations depending on the type of procedures needed for the patients.

In Summary

If you want to deliver on and improve upon the quality of care in your healthcare organization, keep your costs down, and improve internal operational efficiencies, it’s critical to know how you’re performing on healthcare-related measures.

In addition to the 10 metrics listed above, check out an additional 98—organized in eight categories—with clear descriptions of each in this free Excel KPI library. Download it today!

Insightful Hospital Admission Statistics & 10 Metrics That Correlate