ClearPoint Strategy Honored as Silver Stevie® Award Winner in 2023 American Business Awards®

ClearPoint Strategy has been named the winner of a Silver Stevie® Award in the Customer Service Department of the Year category in The 21st Annual American Business Awards®!

‍

The American Business Awards are the U.S.A.’s premier business awards program. All organizations operating in the U.S.A. are eligible to submit nominations – public and private, for-profit and non-profit, large and small.

Nicknamed the Stevies for the Greek word meaning “crowned,” the awards will be presented to winners at a gala ceremony at the Marriott Marquis Hotel in New York on Tuesday, June 13.

More than 3,700 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories, including Startup of the Year, Executive of the Year, Best New Product or Service of the Year, Marketing Campaign of the Year, Thought Leader of the Year, and App of the Year, among others. ClearPoint Strategy was nominated in the Customer Service Department of the Year category.

Judges' comments included, "ClearPoint Strategy presents impressive data points indicating excellent and timely customer support. Moreover, ClearPoint implements structural protocols like their Implementation and Services Team and Relationship Management Team collaborating to create a positive and unique user experience," and "it is noteworthy to learn how ClearPoint Strategy arrived at 99.2% of customer support cases rated as Highly Satisfied or Satisfied."

     "Our Customer Success team leads the way in giving great customer support. The team works hard to understand each customer's needs when they write in to ensure each question is answered to the customer’s satisfaction. This was clearly shown through our unprecedented 99.2% of customer support cases rated as Highly Satisfied or Satisfied and a 9.7/10 for Quality of Support on G2." - Tricia Jessee, Manager of Implementation & Services

See what our customers are saying about our software and support on G2!

More than 230 professionals worldwide participated in the judging process to select this year’s Stevie Award winners.

“It is very gratifying for us to be able to recognize the achievements of such a wide variety of organizations, teams, and individuals in the 21st ABAs, and we look forward to bringing them together in New York on June 13 to celebrate with them,” said Maggie Miller, president of the Stevie Awards.

Details about The American Business Awards and the list of 2023 Stevie winners are available at www.StevieAwards.com/ABA.

Our Customers love ClearPoint! See what else they have to say about our software

About ClearPoint Strategy

Here at ClearPoint Strategy, we strive to go above and beyond to ensure that our customers have the best experience possible. This recognition celebrates our team's hard work and dedication to exemplary customer service and support.

We are incredibly grateful to have been recognized for our commitment to our customers, and for the trust you all have placed in us year after year.

     "One of our core values as a company is Care About the Customer, and we aim to live that value in all we do. It's an honor for our team to be recognized by the American Business Awards, and we're committed to constantly helping our customers to achieve their big organizational goals with ClearPoint." - Joseph Lucco, VP of Customer Success

About the Stevie Awards

Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Women in Business, the Stevie Awards for Great Employers, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at https://www.StevieAwards.com.

Sponsors of The 2023 American Business Awards include HCL America, Melissa Sones Consulting, and SoftPro.

Thank you for helping us win a SILVER Stevie Award!