Looking for employee reviews and appraisals? That's HR performance management — not this. ClearPoint manages the performance of the organization: strategy, KPIs, programs and budgets.

Performance management

Organizational performance management software

Track every KPI, initiative and outcome across departments — and turn them into a board-ready report without a week of copy-paste.

Every KPI in the organization, with the story behind each number, in one board-ready report.

200,857

measures tracked by the government organizations in ClearPoint's platform research.

ClearPoint platform data, 2025
409

measures for the median local government, spread across 18 scorecards. That is what real municipal performance looks like — and why a spreadsheet stops holding.

Trusted by
City of MetropolisFY26 Strategic Plan
Find an element
Home
Scorecards6
Safe & Reliable Services
Thriving Neighborhoods
Measures24
Initiatives11
Reports
Dashboards
City of Metropolis/Scorecards/Safe & Reliable Services
CO
Safe & Reliable Services
24 measures · 11 initiatives
October FY26 ▾
Generate report
Measure
Owner
Status
Actual
Target
Change
Trend
Emergency response & public safety
Reduce emergency response times
Clarice Okoye
Above Target
Average EMS response time
Clarice O.
Above Target
6:24
≤ 6:30
−0:28
Permit turnaround
Maggie R.
Above Target
11.8
14 days
−1.4
Street miles resurfaced
Lance B.
Caution
29
42
+4
Citizen satisfaction score
Jimmy T.
Below Plan
74%
80%
−2 pt
October actuals imported
24 measures updated · CAD export + Excel
Average EMS response timeOctober FY26
Owner analysis

Second medic unit went live at Station 7 on Oct 6. Response time improved in all three districts.

Linked initiative
Station 7 staffing pilot
68% completeDue Dec 31
Linked budget
$412K spent of $600K allocated
Linked risk
Paramedic vacancy rate
November Council PacketScheduled · 1st of every month
Cover & period summaryauto
Executive summaryAI draft
24 measures with statuslinked
Initiative & budget statuslinked
Appendix: data sourcesauto
PDFHTMLPublic dashboard
Metropolis public dashboardPublished · updates every period
EMS response
6:24
Target ≤ 6:30
Permit turnaround
11.8
Target 14 days
Street miles
29
Target 42
Satisfaction
74%
Target 80%

Actuals land.— October data imports from CAD, Excel, or an API. Owners, targets, and status thresholds are already set, so status recalculates itself.

Platform data

What a real performance management system holds

Median number of measures tracked per organization, by sector, across the organizations running their plans in ClearPoint.

Local government409measures · 18 scorecards
Healthcare310measures
Higher education109measures
Median measures per organization · ClearPoint platform data, 2025

Three hundred measures is not a reporting problem you solve with more tabs. At that volume the work is ownership, thresholds, and a cadence that produces a report on its own.

Want the methodology and the frameworks behind these numbers? Read the Performance Management Hub — the guides, KPI libraries, and QBR templates. This page is the software that runs it.

Capability 01

One source of truth for every KPI

Every measure carries an owner, a target, RAG thresholds, and its full history. Status is recalculated from the actual value each period, so red is a rule — not a judgment call someone makes the night before the meeting.

Named owner and update cadence on every measure
Targets, tolerance bands, and automatic RAG calculation
Full history retained — no overwritten cells
Safe & Reliable ServicesOct FY26
MeasureOwnerStatusActualTarget
Average EMS response timeCClarice O.Above Target6:24≤ 6:30
Permit turnaroundMMaggie R.Above Target11.814 days
Street miles resurfacedLLance B.Caution2942
Citizen satisfaction scoreJJimmy T.Below Plan74%80%
Status recalculated from October actuals · full history retained
November Council PacketScheduled · 1st of every month
Cover & period summaryauto
Executive summaryAI draft
24 measures with statuslinked
Initiative & budget statuslinked
Appendix: data sourcesauto
PDFHTMLPublic dashboard
Capability 02

Reports that build themselves

Briefing books run on a schedule and pull live data: board packets, council reports, department reviews. Publish as PDF, as HTML, or as a public dashboard — from the same measures, without rebuilding a deck.

Before
40 hrs
per month building the report
With ClearPoint
15–20 min
Southern Ohio Medical Center

“What used to take us 40 hours a month now takes 15 to 20 minutes.”

David Richard, Director of Performance Improvement, Southern Ohio Medical Center

Capability 03

See why a number moved

Initiatives, budgets, risks, and written analysis attach to the measure itself. When response time slips, the pilot program, the spend against it, and the owner's note are on the same screen — this is the part BI tools don't do.

Average EMS response timeOctober FY26
6:24Above TargetTarget ≤ 6:30 · Clarice Okoye
Owner analysis

Second medic unit went live at Station 7 on Oct 6. Response time improved in all three districts.

Linked initiative
Station 7 staffing pilot
68% completeDue Dec 31
Linked budget
$412K spent of $600K allocated
Linked risk
Paramedic vacancy rate
The owner problem

An objective with an owner is 2.2× more likely to be on track

And across the plans in ClearPoint's platform data, 77% of objectives have no owner at all. Assigning a name is the cheapest performance intervention available to any organization — and the one most plans skip.

ClearPoint makes the owner a required field, shows unowned elements in a single view, and nudges owners when an update is due.

2.2×
more likely to be on track when an objective has a named owner.
77%
of objectives have no owner.
ClearPoint platform data · 60,444 objectives, 2025
How it fits

Where performance management sits in the cycle

Examples

Three real views you can open right now

FAQ

Questions buyers ask first

Still unsure whether this fits your reporting cycle? A strategy expert will walk your own plan through the product.

Is this a Balanced Scorecard tool?

Yes — and not only that. ClearPoint supports Balanced Scorecard perspectives, strategy maps, and cascading scorecards. Teams also run OKRs, Baldrige, ISO, and custom frameworks in the same system, and different departments can use different frameworks while rolling up to one organizational view.

Is this HR performance management?

No. ClearPoint does not run employee reviews, appraisals, 360 feedback, or compensation cycles. It manages the performance of the organization: objectives, KPIs, initiatives, programs, and budgets, reported to executives, boards, and councils. If you are buying a review-cycle tool, you want HR performance management software instead.

Can we import KPIs from Excel?

Yes. Measures, targets, and historical actuals import from Excel or CSV, and recurring imports can be scheduled so an existing spreadsheet keeps feeding the scorecard. Measures can also be updated manually in the app or pushed in from another system.

How do RAG statuses work?

RAG means red, amber, green. You set threshold rules on each measure — green at or above target, amber inside a tolerance band, red below it — and ClearPoint recalculates status automatically each period. Status becomes a rule, not an opinion. How to establish RAG statuses for KPIs →

What integrations exist?

Excel and CSV, Power BI, Snowflake, and SQL Server — so actuals update from the systems you already use instead of being re-keyed. Most teams start with a scheduled Excel import and add a warehouse connection later.

See a KPI scorecard live

Bring one department's measures. In 30 minutes you will see them as a scorecard, a linked initiative, and a board-ready report.