Ted is a Founder and Managing Partner of ClearPoint Strategy and leads the sales and marketing teams.
These three steps will help you cascade your strategy throughout your organization.
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A cascading strategy is when you divide your organization's overall strategy throughout your different departments. From there, you set up a support chain train throughout your entire organization that will ensure you are meeting your strategic goals. In order to do this successfully, there are three critical steps you need to take.
Direct alignment is when everyone in your company is working toward the same measures and goals. In other words, the element you want to align will take root in all of your divisions and departments. Every organization typically has a handful of measures and goals (typically no more than 10) that should directly align to your strategy.
For instance, you may decide one of your measures is to create a team-based culture—and this is something every division can get behind. Creating direct alignment is a great tool for team-building, motivation, and good communication.
Additionally, if you want to get 10% revenue growth for your organization, you need to ensure that every department has a revenue goal that helps to add up to the overall 10% growth your organization is looking for.
Indirect alignment—also called “contribution” alignment—is a big-picture goal that everyone in every department contributes to but in their own way. Consider these examples:
You’re likely to run into some unique outliers during this process. These goals, at first glance, do not align with your strategy—but you may be wondering if you can still use them.
You should use outlier goals if a particular division or department does something unique that doesn’t fit in with the overall strategy. For example, if you have a regulatory requirement you need to adhere to, or if your department does something that can’t be boxed in with everyone else’s strategy (i.e. mergers and acquisitions).
There are a few times when you should not use outlier goals: for instance, if someone is trying to bully their pet project into your strategy or the person controlling finances has their sights set on a project that does not align. This is a good opportunity to step away from the activity, note that it’s taking up valuable resources and doesn’t fit strategically, and reevaluate whether or not it’s justifiable.
At this point, it’s time to determine what your approach should be to executing on your strategy. There are usually two ways of doing this: from the bottom up or from the top down—and both have their merits, but at different times.
Top down: Starting at the top of an organization is the recommended way to build a cascading strategy, because you can more easily determine your direct and indirect alignment.
Bottom up: Starting at the bottom and building your strategy from the field to the front office is bound to be fraught with issues, too many iterations, and frustration. But executing on a strategy that is already determined works well from the bottom up. For example, every department can take a finished strategy and determine how to align, achieve, and accomplish it in their own unique ways.
Measuring strategic alignment involves:
- Goal Consistency: Assessing how well individual goals and objectives align with overarching strategic goals.- Performance Indicators: Using key performance indicators (KPIs) to track progress towards strategic objectives.- Feedback Mechanisms: Soliciting feedback from stakeholders to gauge understanding and commitment to strategic goals.- Impact Assessment: Evaluating the impact of aligned actions on achieving strategic outcomes.
Achieving strategic alignment requires:
- Clear Communication: Communicating strategic objectives clearly throughout the organization.- Shared Vision: Ensuring that all stakeholders understand and are committed to the organization's vision and goals.- Alignment of Resources: Allocating resources (human, financial, technological) in accordance with strategic priorities.- Continuous Monitoring: Regularly monitoring progress and adjusting strategies as needed to maintain alignment.- Leadership Commitment: Leadership commitment to modeling aligned behaviors and decisions.
Strategic alignment is important because it:
- Improves Efficiency: Ensures that efforts and resources are directed towards achieving common goals.- Enhances Coordination: Facilitates coordination across departments and teams towards shared objectives.- Increases Engagement: Boosts employee engagement by clarifying their role in achieving organizational success.- Supports Adaptation: Enables organizations to adapt quickly to changes in the external environment while staying focused on strategic priorities.
Ensuring strategic alignment involves:
- Regular Communication: Continuously communicating strategic goals and progress updates throughout the organization.- Alignment Checkpoints: Establishing regular checkpoints to assess alignment and make adjustments as needed.- Employee Involvement: Involving employees in goal-setting and decision-making processes to enhance commitment.- Performance Management: Linking performance management systems to strategic objectives to reinforce alignment.- Feedback Mechanisms: Implementing mechanisms for gathering feedback and adjusting strategies based on insights.
Strategic alignment refers to the synchronization of an organization's goals, actions, and resources with its strategic direction and priorities. It ensures that everyone in the organization understands and works towards achieving a common purpose and vision.