PIEworks: How to Create a Culture of Innovation and Continuous Improvement

Wednesday, September 29, 2021 | Virtual Event

PIEworks: How to Create a Culture of Innovation and Continuous Improvement

Join us on Wednesday, September 29th at 1PM EST for an interactive event and learn more about Dublin, OH's innovation team, PIEworks!

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Innovation is vital to any organization’s success. The ability to test new ideas, improve processes, deliver customer-focused services with greater efficiency, and maintain an engaged workforce are all crucial elements. The City of Dublin, OH knows this all too well and has created a culture of innovation and continuous improvement that has been recognized globally. They’ve built a culture that prides itself on creative problem solving, informed risk-taking and visionary opportunity seeking. But how did they become a global leader in municipal innovation?

Join us on September 29th at 1PM EST for an interactive, virtual interview with special guest, Brandon Brown, Director of Performance Analytics at the City of Dublin, OH. We’ll take a deep dive into the inner workings of their internal innovation team, PIEworks – a cross-functional team serving as the City’s resource for three areas of focus: Process Improvement, Innovation, and Engagement. In the first half of the hour, Brandon will touch on the history of PIEworks, its primary functions and benefits, and you’ll even get a sneak peek into how the City leverages ClearPoint’s strategy reporting software to support their effort. But don’t expect to join this event to just listen in! Our second half will include interactive break-out sessions where you can ask questions and share ideas. So come ready to engage, build relationships, and expect to take home a few practical solutions that you can incorporate in your own organization! This is one you won’t want to miss so register today – space is limited!

Meet Our Speaker

Brandon Brown, Director of Performance Analytics at the City of Dublin, OH

I am creating an environment for futuristic governmental service delivery by focusing on continuous improvement and citizen centered design enhanced by data analysis and storytelling. I am building and directing the future of our Data Analytics and GIS teams to support operational functions and new programs focusing on continuous improvement and innovation.

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