State Spotlight: Ohio

Local governments shape the future of their communities. Planning and carrying out strategies to meet their challenges is hard work. ClearPoint Strategy gives local governments in Ohio the tools and support to manage that work and reach their goals.

The software's performance management capabilities are particularly valuable for local governments. ClearPoint tracks key performance indicators (KPIs) to measure progress towards strategic objectives. With real-time charts and automated reporting, local governments can see how they are performing and where to improve. Clear, accessible data also supports better decisions.

In this edition of our State Spotlight series, we look at how local governments in Ohio use ClearPoint to plan, track, and measure their progress.

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Cuyahoga County

Cuyahoga County is the second most populous county in the state of Ohio, encompassing the city of Cleveland. In 2018, the County implemented “Cuyahoga Performance” as their strategic plan, using data to identify where the County made progress toward goal achievement and where opportunities for improvement existed. Cuyahoga Performance was also a platform for telling the story behind County programs.

The County started using ClearPoint in early 2019, and by April, it had users in the tool making updates as well as a public-facing dashboard. The quarterly reports produced from ClearPoint and published on its website increased transparency, showing the impact of county programs. They also engaged the community in conversations about how they could come together to achieve positive results for the community. In 2020, the County began using ClearPoint to closely track projects related to state grants and public safety. They also used ClearPoint to benchmark their metrics with surrounding counties in Ohio.

City of Dublin

Dublin, Ohio, is a city of more than 47,000 residents located northwest of Columbus. It is consistently ranked one of the safest cities in the nation. In 2021, the city began working on their departmental strategic plans to improve performance across the organization.

The City reports to the City Council and department heads using ClearPoint. Before adopting the software, the City was using several different reporting tools, such as Excel and PowerPoint. Focused on creating an environment for futuristic governmental service delivery, leadership was looking for a better way to manage data and report out on results in a singular tool.

Upon partnering with ClearPoint in summer of 2021, the City immediately began tracking departmental performance plans to provide consistency across all 26 departments. They also noticed how much time they saved preparing for meetings. With ClearPoint, the City constantly strives for continuous improvement and citizen-centered design, enhanced by data analysis and storytelling.

Learn more about the City’s culture of continuous improvement here!

Check out our recent webinar featuring the City of Dublin, where the city shares its “secret sauce” to success

Conclusion

Local governments in Ohio use ClearPoint Strategy to plan, track, and measure progress toward their strategic objectives. They monitor KPIs, publish results to residents, adjust strategies as data comes in, and use that data to make decisions. Visualize your community operations with ClearPoint. Schedule a free demo today!

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