53 Important Customer KPI Library [FREE]

Boost your customer service with our FREE Customer Measures KPI Library. Access essential KPIs that will help you improve customer satisfaction now!

Delighting customers and creating a loyal customer base is one of the most critical components of a success business. And because of this, you’ll find thousands of customer KPIs to potentially track. While all of those measures may be interesting, it’s important to find the critical few that will give you early warning signs on how your customers are thinking and acting, so that you can act accordingly. To that end, we’ve created this comprehensive list of customer KPIs.

When you download this free Excel list, you’ll find:

  • 53 important KPIs, organized in three customer-related categories.
  • Clear descriptions of each and every measure.
  • A simple, accessible Excel format that you can easily make your own.
Thank you for filling out the form.
Click below to download the file:
Download Now

Download this free Excel list with over 50 of the most frequently used customer metrics.

TOF - Top of Funnel