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The platform government and utility leaders use to turn plans into results. Real-time visibility. Ownership that holds. Performance reporting in minutes, not weeks.
This site uses current data to monitor progress against the goals set for the future of Metropolis. Explore the five key performance areas below to see how we are doing — and where we still have work to do.
Key performance indicators monitor our core operations and hold us to the commitments in the Metropolis Strategic Plan: great customer service, operational excellence, continuous improvement, accountability and increased transparency. Every measure below shows the actual result, the target the City Commission set, and an honest status — including the ones that are behind.
Questions or suggestions? communitydashboard@metropolis.gov
Tie strategic goals, budgets, and reports together in one system — no manual linking.
Publish live progress dashboards built for public trust — zero extra formatting needed.
Standardize quarterly and annual reports across every department, with real-time updates.
Show strategic progress with live public dashboards residents can open any time.
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Tie every project and goal directly to the budget line that funds it.
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Deliver the same trusted report to council, the board, and every department.
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Coordinate teams with shared goals, named owners, and real-time status.
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A strategic execution platform is the layer between a government's strategic plan and the daily work that delivers it. It connects goals, projects, budgets, and performance measures to the people who own them — in one system, with real-time progress tracking at every level.
Strategic planning software writes the plan. Project management software tracks the tasks. A strategic execution platform does the part in between — it makes sure the plan actually happens.
That difference matters most in government. A city runs dozens of plans at once. A utility answers to a board, a regulator, and the public. The work is too big for a spreadsheet and too connected for a to-do list. Execution is its own discipline. It needs its own system.

Strategy execution platforms help governments deliver on plans by giving every objective, project, and measure a named owner, an automatic check-in, and one place where progress is visible — so work moves between meetings, not just during them.
Here's the part nobody puts on a sales page. We looked at the plans inside our own platform. Across 180+ governments and public agencies, 75.2% of the people assigned to own a piece of the plan have never logged a single update.
Not late. Never. That's the real execution gap — not the strategy, the ownership. A plan delivery system fixes it the boring way: a name on every item, a reminder before the deadline, and a status everyone can see. The work stops hiding.
Strategy execution platforms help governments respond faster to performance data by replacing manual collection with live dashboards and automatic status rules — the moment a measure drifts, the owner and the leadership team see it, without waiting for a quarterly report.
Most governments don't lack data. They lack a signal. The number is in a spreadsheet. The spreadsheet is in an inbox. Nobody knows it went red until the quarter is already lost.
We see this in the data too. 79% of the performance measures governments track have no active status rule attached. The measure exists. It just doesn't tell anyone when it slips. ClearPoint flips that — set the rule once, and the platform watches the number for you.
Three steps. Most agencies are live in weeks — often with their own data in the first demo.

We bring your existing strategic plan, budget, and measures into ClearPoint — no rebuild, no blank page.

Every objective, project, and measure gets a named owner, an automatic check-in, and a status rule that flags drift on its own.

Council packets, board reports, and the public dashboard all generate from the same live data — in minutes, not weeks.
For utility-wide transformation programs, a strategic execution platform connects every department, capital project, and regulatory commitment to the same plan — so a multi-year transformation stays visible to the board, the regulator, and the front line at the same time.
A utility transformation is rarely one project. It's a grid upgrade, a rate case, a workforce plan, and a reliability target — all moving at once, all answering to different people. Electric cooperatives, public power authorities, water utilities, and transit agencies run exactly this on ClearPoint.

Each function keeps its own plan. Leadership rolls them into a single view. Nobody rebuilds the same slide twice.
The board sees outcomes. The regulator sees compliance. Capital programs and reliability targets tie back to the strategy.
That's what utility-wide means here. Not one big plan. Every plan, connected — and current the day you open it.
Government strategic plans rarely fail because the strategy is wrong. They fail in execution — in four measurable, fixable ways. Here's what the data inside 180+ government plans actually shows.
The plan is approved and then goes quiet. Across 180+ governments, 75.2% of plan owners never log a single update — the single biggest predictor that a plan will stall.
Data gets gathered, but nothing flags a miss. 79% of measures have no active status rule, so a number can slip for a full quarter before anyone reacts.
Only 6.4% of objectives carry an active status, versus 26.3% of measures. The higher a goal sits, the less anyone is tracking whether it's on course.
The median local government runs 146 active projects across 19 plans. No spreadsheet keeps that current, and nobody can see the whole picture at once.
None of these are strategy problems. They're execution and maintenance problems — and every one of them is measurable, which means every one of them is fixable.
Source: ClearPoint platform · 180+ government & public-sector organizations · queried 31 August 2026.
Most platforms quote a statistic — "67% of strategies fail" — that no one can actually source. We took a different route. We looked at what 180+ governments do inside their plans, and we measured where execution really breaks.
We won't quote a number we can't source. Your board shouldn't either.
Search "why strategies fail" and you'll meet the same number everywhere. 67%. Sometimes 70%. Sometimes nine out of ten. Chase the citation and it disappears into a 1980s magazine quote. It was never a study.
So we stopped quoting folklore. ClearPoint sits underneath more than 21,000 strategic plans and 375,000 performance measures. We can see what actually happens after the plan is approved. Two numbers tell the story. 75.2% of plan owners never log an update. 79% of measures have no rule to flag a miss. Strategy doesn't fail in the binder. It fails in the gap between a plan and the person who's supposed to move it. That gap is measurable. Which means it's fixable.
Everyone tracks measures. Almost no one scores their objectives. Across local-government plans on ClearPoint, only 6.4% of objectives carry an active performance status — versus 26.3% of measures. The goals a council actually campaigns on are the ones least likely to have anyone tracking whether they're on course.
Strategy doesn't fail in the binder. It fails in the gap between a plan and the person who's supposed to move it — and that gap is measurable.
Built from ClearPoint's analysis of 21,000+ strategic plans — the eight things that quietly break execution, and how to fix each one before your next council cycle.
Every platform here is good at something. Here's where each one wins — and where we do.
| What you need | ClearPoint | Envisio | AchieveIt | Spider Impact |
|---|---|---|---|---|
| Built for the public sector | Core focus | Strong | Strong | General-purpose |
| Proprietary benchmark data (real plans) | 21,000+ plans | Customer counts | Customer counts | None published |
| Reporting depth & custom report builder | Deep | Good | Good | Good |
| Configurability for complex orgs | High | Moderate | High | High |
| Public / resident dashboards | Yes | Yes | Limited | Yes |
| Utility & special-district fit | Yes | Local-gov lean | Strong | Yes |
| Balanced Scorecard heritage | 15+ years | — | — | Methodology-agnostic |
Envisio leads on out-of-the-box simplicity for smaller cities. AchieveIt is strong on broad public-sector program tracking. Spider Impact is genuinely methodology-agnostic. ClearPoint's edge is depth, configurability, and the only published benchmark data in the category. See the full strategy execution software comparison →
From growing suburbs to electric cooperatives and transit authorities, the pattern holds — the plan stops being a document and starts being the way the work runs.
The City of Germantown, Tennessee ran its performance framework in ClearPoint and won the 2019 Malcolm Baldrige National Quality Award — the highest performance-excellence honor in the United States, administered by NIST — becoming the first Tennessee municipality ever to receive it.
Germantown replaced Excel and a scatter of disconnected tools with one platform, and put it in front of Baldrige examiners: 26 municipalities applied, 12 earned a site visit, and nine examiners spent a week inside the city's operations. See the framework behind the award →
Bartlett built Bartlett Vision 2030 in ClearPoint — one plan spanning 11 departments across 5 focus areas, from economic vitality to public safety — and stood it up in 13 months, with a live public dashboard residents can open any time.
Before ClearPoint, every department was doing good work in its own lane. The platform gave the city one place to connect it, one cadence to keep it moving, and one view leadership and residents both trust.
Previously, you had everybody doing all these great things, but in their own separate entities. What ClearPoint and the strategic plan helped us do is bring all that together. We're not working in silos.
Enterprise-grade security: SOC 2 Type II certified, AES-256 encryption at rest and in transit, GDPR & CCPA compliant, and ADA-accessible public dashboards. See our security & trust center →
The pillar on building a plan worth executing — frameworks, templates, and the full solution overview.
How cities and counties run strategy, budget, and public reporting on one platform.
The done-for-you reporting team behind the platform — the part competitors can't copy.
Book 30 minutes. We'll build a live dashboard with your data and show you exactly where your plan is moving — and where it's stuck.
A strategic plan is a promise a government makes to the people it serves. The hard part was never writing it. The hard part is keeping it. That's the part we built.
ClearPoint platform benchmark — phantom-owner rate (75.2%), measures without an active status rule (79.4%), median local-government portfolio (146 active projects / 19 plans). Aggregated across 201 government, utility & public-sector organizations, demo/training excluded. Queried 31 August 2026.
"67% of strategies fail" — widely repeated with no identifiable primary study; earliest traces lead to 1980s/1990s business-press commentary.
Methodology — "Plan owner" = active user assigned ≥1 plan element; "Never updated" = zero logged updates; "No status rule" = measure with no active scoring rule.

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