As Director of Customer Success, Marisela leads the team responsible for our customer relationships.
Ensure that nothing gets in the way of executing strategy.
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Strategy Execution. It’s no small feat. It’s a journey filled with challenges, from gathering the necessary data, to shifting the culture of an entire organization.
...but it doesn’t have to be daunting!
ClearPoint Strategy is here to streamline your strategic planning, business reporting, and management processes, so you can focus on the actions that matter most. Backed by over 50 years combined experience working with strategy, ClearPoint software offers built-in expertise from our proven Strategy Success Framework:
Below is a breakdown of how ClearPoint supports the fifth and final strategy success factor.
The real test of a successful strategic plan lies in the execution phase, where organizations often encounter several hurdles:
Simplify your strategy to shrink the gap between planning and execution.
These challenges have met their match in ClearPoint! Our robust platform is designed to simplify strategy execution. Here’s how:
Change Management is crucial for successful strategy execution. The award-winning ClearPoint Customer Success team excels in this area with a multifaceted approach. Our dedicated experts will guide you through the process, offering personalized guidance.
Comprehensive training resources can be found in our Support Center. Our CS team also hosts regular training webinars (see: Events).
Adopting a new strategy (and strategy software) can be intimidating, but ClearPoint makes the process as smooth as can be.
Our personal Workspaces help accelerate adoption and secure buy-in across different levels of an organization. By allowing users to customize their own view according to their unique needs, employees are empowered to better manage tasks, track progress, and share information from a centralized location.
With a user-friendly interface, ClearPoint workspaces significantly lower the barrier to entry for individuals not used to strategic management tools - accessibility that is crucial during periods of change. The easy user experience helps maintain momentum and engagement among team members.
Moreover, Workspaces rewards collaborative efforts by allowing team members to see the impact of their contributions in real-time. This visibility not only reinforces the value of each team member’s work, but also promotes a culture of accountability and alignment with the organization’s overall objectives.
ClearPoint’s implementation process is designed for a smooth and supportive transition, encouraging new users to harness the full power of our solution from day one.
As part of a thorough Success Planning phase, your Technical Account Manager (TAM) and Customer Success Manager (CSM) will conduct a Strategy Evaluation to understand your organization’s structure and reporting responsibility.
Even after the initial onboarding phase, ClearPoint offers continuous support with resources available to help your strategy stay on track.
ClearPoint Strategy stands out as the #1 Strategic Planning and Execution software for several reasons:
Our #ClearPointCommunity has a proven track record of success, with numerous stories demonstrating the effectiveness of our solution within different industries. Explore our Customer Success Stories here.
Bringing your strategic plan to life doesn’t have to be a daunting task. By leveraging ClearPoint’s powerful features and support, you can overcome common challenges and achieve your goals with ease. Our comprehensive approach, coupled with our purpose-built platform, gives you everything you need to succeed in your strategy journey - from start to finish.
Ready to simplify your strategy execution? Demo ClearPoint (for free!) to get excited about the possibilities of success.