State Spotlight: North Carolina

North Carolina is home to 100 counties and 552 municipalities. With a population of over 10 million, managing city and county strategic plans is no easy task. ClearPoint Strategy has partnered with many local governments in North Carolina to help.

ClearPoint helps local governments set, monitor, and track metrics for achieving their strategic goals. With all data in one place, departments can communicate clearly about their progress toward these goals. The ClearPoint Community also lets local governments collaborate and benchmark against each other using the live ClearPoint measure library.

ClearPoint also helps local governments manage their budget and align it with the organization's overall strategy. Here are a few ways ClearPoint can help with your organization's budget:

• Budget Planning: Track information and data to plan and manage your organization’s budget.
• Reporting: Create automated reports on budget performance to track progress towards goals and identify areas of improvement.
• Data Visualization: Use graphs, charts, and dashboards to organize and analyze data and understand budget trends.

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All this information, as well as the other elements tracked in a local government strategic plan, can be displayed publicly on a Community Dashboard. Here is how current ClearPoint clients in North Carolina use the software to automate strategy reporting, increase transparency, and drive results:

Buncombe County, NC

Buncombe County is part of the Asheville, NC Metropolitan Statistical Area located in Western North Carolina. In 2020 the county built out its strategic plan, with high-level focus areas linked to county-wide goals. In May 2021, the county partnered with ClearPoint to put the plan into action and report on its focus areas, goals, measures, and initiatives. The county built out 31 departments in ClearPoint with alignment to county-wide goals and focus areas.

To increase transparency across the county, Buncombe County started using ClearPoint's Community Dashboard platform in the spring of 2022. Below are images of Buncombe County’s dashboard displaying their strategic plan:

Buncombe County displays the five major focus areas of its strategic plan. Each one breaks down into more data on its goals. Data and supporting analyses are pulled directly from Buncombe’s ClearPoint account, making it easy to manage and keep updated.

City of Goldsboro, NC

The City of Goldsboro is home to approximately 35,000 residents and located on North Carolina's Coastal Plain, approximately 50 miles southeast of Raleigh, the state capital. Goldsboro holds one of the leading programs in preservation-based economic development and houses the Seymour Johnson Airforce Base. The city partnered with ClearPoint to strengthen its performance management, in line with its motto: “Be More, Do More, Seymour.” 

The city used ClearPoint to manage its strategic plans and offer transparency to its community. Goldsboro shared its plan on its webpage using ClearPoint’s one-click export, as shown below:

ClearPoint continued to support the City of Goldsboro as it used the tool on more projects, including a Capital Improvement Plan and Financial Audit Statistics Reporting.

City of Raleigh, NC

The City of Raleigh is the capital of North Carolina. With a population of over 475,000 residents, it is one of the fastest-growing cities in the United States. The city is known for its parks and art scene, and it is home to several major universities.

As the second-largest city in North Carolina, Raleigh needed software that could hold large amounts of data and show residents its progress toward its goals. The city began its partnership with ClearPoint in 2017 and tracked over 70 city-wide strategic initiatives and performance metrics in its six key focus areas. The city focused on data-driven decision-making. It had organized its strategy so leadership could see team performance and strategy execution in real time.

ClearPoint also helped Raleigh track its cross-departmental initiatives, which had improved communication across departments and made it easier to share information with stakeholders. Learn more about Raleigh’s special use cases.

City of Durham, NC

The City of Durham, located in the northeastern region of North Carolina, was originally founded in 1869. It is now the fourth-largest city in North Carolina, with a rich history and culture. It is home to several universities and numerous museums and historical landmarks.

Durham has been a partner of ClearPoint for ten years. Over those years, the city has scaled the software as it grew, from two main users to over 100. Durham has refined its planning and reporting processes since adopting ClearPoint, and the platform is now used to manage the city's three-year strategic planning cycles. Internally, “super users” have even created their own dashboards in the system to manage individual work plans. Externally, the city publishes a dashboard for transparent, meaningful interaction with the community, shown below:

The City of Durham is also the only city within Durham County, NC. Responsibilities between the city and county often overlap. Durham County also uses ClearPoint, which makes sharing information simple for both. Read more about Durham’s long-lasting relationship with ClearPoint.

Conclusion

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