ClearPoint Careers

ClearPoint Strategy is a rapidly growing software company whose vision is to be the “go-to” choice for management reporting software. We have a market-proven solution that supports many types of organizations, including utilities, banks, healthcare organizations, nonprofits, and municipalities.

Our local government practice is unique and has grown substantially. We are already recognized as a leader in this vertical, and we have strong brand recognition within key local markets. We are looking to build on these strengths and grow ClearPoint dramatically in the United States and Canada. Our vision is to be the de-facto choice for local government for strategy execution, performance management, and results reporting.

As a Community Manager with ClearPoint, you’ll be expected to know our software inside and out; to provide feedback to our product manager on how to improve ClearPoint for municipal clients; to network and build local working groups with our clients to meet their needs and attract more clients; to drive use of our product features among our municipal organizations; and to introduce ClearPoint to municipalities that are starting on their strategy execution journey.

This is a great opportunity to learn and participate in building an incredible company.
We are looking for someone to meet the following criteria:

• An incredibly hard worker, even when it’s not so fun. There is a ton of work to do, and we are a small organization with huge ambitions and limited support staff. We are looking for someone to help execute on all fronts without complaint or supervision, and come back asking for more. There is a real opportunity for someone who can build and execute on a vision; someone who can juggle with many balls in the air.
• Excited about building community. This is not a sales job in the classic sense. We’re not going to be measuring you based the number of deals you close. This is about building community in the local government space – we want you to really get to know our clients (and prospects) in the local government space, help educate them about performance management and ClearPoint, network them together, and – eventually – to be seen as a real thought leader in local government.
• Super talented, in a general way. We’re going to throw a ton of work at you of every possible sort, and you need that magic skill of being able to figure it out even if you have no idea where to start. On any given day you might bounce between organizing a meeting in Colorado, researching measures in our municipal library, building a newsletter for our cities, making introductions across our client base, and driving business development opportunities. It’s expected that you can balance helping our clients and helping our company at the same time. We are looking for someone with strong technical skills and a desire to support municipalities.
• A cool person to be with. Not a crazy party animal, just someone we can trust, rely upon, hang out with, bounce ideas off of, and generally interact with in a positive way, both personally and professionally. In fact, this is one of the most stringent requirements we have. We typically do twice a year off-sites. Recently, these have been in Las Vegas, New Orleans, Annapolis, and Atlanta. Please feel free to recommend a good location for our next offsite.

What else are we looking for?

• Someone with consulting or community management experience who had delivered measurable results for clients, or someone who has worked in an executive role in a private or public-sector company.
• A big thinker who is passionate about details. Someone with a history of “getting things done” no matter what it takes. At ClearPoint, you need to “sweat the small stuff.” Big thinkers who expect a team to execute for them need not apply.
• Someone who has managed projects and clients. Our clients love us, and our clients need to love you, too. Technical skills are just not enough. You need to genuinely enjoy making connections with people and sharing knowledge
• Someone who is motivated by a challenge and can work independently as well as in a team. You will also need patience and perseverance – our municipal clients demand a lot, and they don’t always understand exactly what they are demanding. Your job is helping us figure that out.
• You need great presentation skills. This is more than just standing in front of a room. It also includes structuring the presentation, using PowerPoint, and facilitating a discussion of 10 people or more.

What we offer:

• The chance to work in a growing software business
• The opportunity to grow a practice area
• Great colleagues and clients
• Competitive compensation and benefits

To qualify for this position, you must have experience working at a top consulting firm (ideally, with municipal experience) or as an evangelist / community manager in a B2B software firm. You will have 2-5 years of relevant work experience, have a minimum of a bachelor’s degree in Communications or Business, live in the Washington, DC area (or be ready to move there on your own dime, no relocation), be able to go through an extensive interview process where we’ll ask hard questions, and be ready to be challenged. We expect you to come with an open mind as well as your own ideas to improve the way that we work. We hope that you will feel ownership over the future growth and success of this firm as we do.

This is a perfect entry-level position for a recent college graduate with great organizational skills looking for a job at a technology startup with proven technology, a growing customer base, and strong financial footing. At ClearPoint, helping customers is the best way to add value to our brand, and you would be our ambassador in this mission.

So, what would you do here?

We are a small company, which will allow you to participate meaningfully in the management and direction of the company, while also gaining great experience on large scale projects with a global impact. Small company. Huge responsibilities and opportunities. Expect to hit the ground running. We are getting slammed with new work, so you will need to learn on-the-job. Expect to contribute immediately because we need you to.

Our software focuses on organization wide performance management and management reporting. We help organizations track their measures and projects against their strategic goals. Organizations do this in a variety of ways including using Balanced Scorecards and dashboards. ClearPoint is extremely customizable, and clients reach out with questions about the software as well as about best practices in performance management.

Responsibilities:

• Monitor, respond to, and master the help desk
• Respond to user support requests
• Diagnose and solve technical issues
• Create end-user documentation and recommend procedural changes to reduce the number of support requests
• Multi-task efficiently
• Test new features and functionality
• Communicate effectively
• Setup new clients with configuration and data entry
• Train end users at organizations onsite and remotely
• Get things done! Lots of things!

What we offer:

• The chance to get in on the “ground floor” of a startup tech company
• Help transform the performance management space
• A great job in the booming cloud-based software business
• The ability to make a difference from day one
• Fantastic colleagues and clients
• A competitive salary and benefits, commensurate with your experience

Desired Skills and Experience

To qualify for this position, you’ll need to have a BA or BS, live in Washington, DC (or be ready to move there on your own dime), and be able to go through an extensive interview process where we’ll ask hard questions about why you want to work here. Come ready to be challenged.

Interested?

Feel free to submit your cover letter and resume by emailing [email protected] To be considered, please include a cover letter highlighting your skills, experience, and interests and how they align with our company and this position specifically. The more specific you are in your cover letter and resume, the more likely we are to get back to you. So read this posting carefully, visit our websites, learn about us, and then apply.

This is a perfect position for someone who is looking for their next sales opportunity with a great startup here in the Washington, DC, area. We’ve got a solid product, great customers, strong finances, and we need YOU to help take our message to the world.

As an Account Executive, you will benefit from inbound leads as well as research within verticals to find prospective customers, create outreach strategies, and identify opportunities. You will run online demos of the ClearPoint software and successfully sell the ClearPoint value proposition.

Target clients will largely consist of — but will not be limited to – municipalities, state agencies, nonprofits, and mid to large sized businesses. This role is an inside sales position working in our Arlington, VA office and requires less than 10% travel.

So, what would you do here?

In this role, you will need to:

• Become an expert in identifying challenges that our prospective customers face, which can be solved with effective management reporting processes
• Close new business consistently at or above quota level
• Serve as a brand enthusiast for ClearPoint’s products and solutions
• Follow up on highly qualified opportunities in our target markets
• Build relationships with prospects and internal stakeholders to grow new business

Skills & Requirements

• Experience within a sales team that produces and exceeds their goals consistently
• Experience in a startup environment, if possible
• Evidence that you are a Top Producer (as defined by production results that put you at the top 5% of your peers) and / or, Over Quota / President’s Club type
• 2-7+ years of selling experience operating within a web technologies or innovative online product environment
• Experience in a cold-calling sales environment
• Experience working with municipalities, and medium to large businesses and executives
• A sharp focus on your goals
• Street smarts, emotional intelligence, and a powerful work ethic
• Tons of energy, passion, humor, compassion, and enthusiasm
• Superior communications skills
• Exceptional closing skills

Desired Skills and Experience

To qualify for this position, you’ll need to have a BA or BS, live in Washington, D.C. (or be ready to move there on your own dime), and be able to go through an extensive interview process where we’ll ask hard questions about why you want to work here. Come ready to be challenged.

Interested?

To be considered, please send a resume and a cover letter highlighting your skills, experience, and interests to [email protected] Prove how you can work collaboratively with customer management and product development within ClearPoint to execute sales strategy. Tell us your thinking, strategies, and ideas to advance ClearPoint’s values, unique culture, and vision for the future.

This is a perfect position for someone who is enjoys working will all kinds of technologies: database servers, application servers, firewalls, CSS, JS, Angular, just to name a few. And someone who’s interested in a breakthrough opportunity with a great startup in the Atlanta area. We’ve got a solid product, great customers, strong finances, and we need YOU to take our technology platform to the next level.

We’re in the process of rebuilding our application to take advantage of all the stuff the cool kids are working with – REST APIs, AngularJS, C#, PHP, etc., etc., etc. We’re taking something that’s wicked cool and making it wicked awesome. We’re a small team, and we’re going to stay that way (at least for the immediate future, so we’re not looking to hire 10 average people — we’re looking for the one exceptional one).

So, what would you do here?

You may have heard of “big data.” That’s not us. But we’re solving a different problem, one that might not have a sexy moniker, but one that’s super important to organizations around the world. We’re solving “wide data.” We’re trying to help organizations stitch together data, analysis, and insight from their varied and disparate data sources.

Skills & Requirements

• Awesome at Javascript, with good experience building big Angular apps
• Great at Bootstrap with a strong understanding of CSS and its various gotchas.
• Proficient in OOP environments using PHP, Java or C#
• ColdFusion skills a huge plus
• Knowledge of SQL stored procedures, functions, etc. (even if you’re not an expert)
• Solid understanding of REST APIs and how they work (i.e., status codes)
• Know what TDD is and why it’s important (and when it’s not)
• Bonus points for you if you have worked in an Agile environment (or at least know what this is and want to).

What we offer:

• Ownership: We’re a small team, and we empower our people to pursue novel approaches.
• Challenge: What we’re doing isn’t easy. We’re working every day to solve interesting and hard problems
• Skills: There’s zero stagnation here. We use the latest tools and technologies every day.
• Variety: You can touch all parts of the stack and see your influence on real, live, shipping products.
• Creative input: Ideas are valued from all corners of ClearPoint, and we work fast
• Community: We hang out together. We take care of our people and believe it makes us stronger as a company.

Desired Skills and Experience

To qualify for this position, you’ll need to have a BA or BS, be able to show us what you’ve done in the past that qualifies you for this position, live in Atlanta, GA (or be ready to move there on your own dime), and be able to go through an extensive interview process where we’ll ask hard questions about why you want to work here. Come ready to be challenged. And show us your enthusiasm!

Interested?

To be considered, please send a resume and a cover letter highlighting your skills, experience, and interests to [email protected] Point us to your best StackOverflow Q&A. Show us your portfolio. Wow us with your front-end skill. Make it easy for us to click reply and ask to interview you.