ClearPoint Careers

This is a perfect entry-level position for a recent college graduate with great organizational skills looking for a job at a technology startup with proven technology, a growing customer base, and strong financial footing. At ClearPoint, helping customers is the best way to add value to our brand, and you would be our ambassador in this mission.

So, what would you do here?

We are a small company, which will allow you to participate meaningfully in the management and direction of the company, while also gaining great experience on large scale projects with a global impact. Small company. Huge responsibilities and opportunities. Expect to hit the ground running. We are getting slammed with new work, so you will need to learn on-the-job. Expect to contribute immediately because we need you to.

Our software focuses on organization wide performance management and management reporting. We help organizations track their measures and projects against their strategic goals. Organizations do this in a variety of ways including using Balanced Scorecards and dashboards. ClearPoint is extremely customizable, and clients reach out with questions about the software as well as about best practices in performance management.

Responsibilities:

• Monitor, respond to, and master the help desk
• Respond to user support requests
• Diagnose and solve technical issues
• Create end-user documentation and recommend procedural changes to reduce the number of support requests
• Multi-task efficiently
• Test new features and functionality
• Communicate effectively
• Setup new clients with configuration and data entry
• Train end users at organizations onsite and remotely
• Get things done! Lots of things!

What we offer:

• The chance to get in on the “ground floor” of a startup tech company
• Help transform the performance management space
• A great job in the booming cloud-based software business
• The ability to make a difference from day one
• Fantastic colleagues and clients
• A competitive salary and benefits, commensurate with your experience

Desired Skills and Experience

To qualify for this position, you’ll need to have a BA or BS, live in Washington, DC (or be ready to move there on your own dime), and be able to go through an extensive interview process where we’ll ask hard questions about why you want to work here. Come ready to be challenged.

Interested?

Feel free to submit your cover letter and resume by emailing [email protected] To be considered, please include a cover letter highlighting your skills, experience, and interests and how they align with our company and this position specifically. The more specific you are in your cover letter and resume, the more likely we are to get back to you. So read this posting carefully, visit our websites, learn about us, and then apply.

This is a perfect position for someone with no more than two years of marketing experience who is looking to help a B2B SaaS company take their marketing to the next level in the Washington, DC, area. We’ve got a solid product, great customers, strong finances, and we need YOU to help take our message to the world.

As a Marketing Associate, you will work closely with our marketing and sales teams to bring in new leads and educate them about our product, eventually handing them off to the sales team as sales qualified leads. You’ll help us manage and execute on our marketing campaigns, analyze the leads we get, and use the data to optimize campaigns going forward. You don’t need to be an expert in design but be ready to contribute to the creation of marketing collaterals.

So, what would you do here?

In this role, you will need to:

• Get us high quality leads and educate them about our product and company
• Create, manage and analyze marketing campaigns including email, video, paid and more
• Help design marketing collaterals including brochures, case studies and offers
• Optimize campaigns to increase the quality of leads
• Manage HubSpot, our inbound marketing platform
• Stay up to date on marketing best practices and work with the marketing team to develop and execute on our entire marketing strategy
• Manage our website content to ensure it’s up to date as the industry and our product evolves
• Create marketing content and strategy for our annual summit and other events we host and attend

Skills and Requirements:

• No more than two years of experience (inbound marketing experience at a B2B SaaS company a plus!)
• Understanding of inbound marketing and sales
• Strong writing skills and a high attention to detail
• Prior experience in content creation
• Knowledge and proficiency in the HubSpot platform preferred
• Desire and skills to dig into the data to optimize and improve campaigns
• A sharp focus on your goals
• Street smarts, emotional intelligence, and a powerful work ethic
• Tons of energy, passion, humor, compassion, and enthusiasm
• Superior communications skills

Desired Experience

To qualify for this position, you’ll need to have a BA or BS, live in Washington, DC or Northern Virginia area (or be ready to move here on your own dime), and be able to go through an extensive interview process where we’ll ask hard questions about why you want to work here. Come ready to be challenged.

Interested?

To be considered, please send a resume and a cover letter highlighting your skills, experience, and interests to [email protected] Prove how you can work collaboratively with customer management and product development within ClearPoint to execute marketing strategy. Tell us your thinking, strategies, and ideas to advance ClearPoint’s values, unique culture, and vision for the future. The more specific you are in your cover letter and resume, the more likely we are to get back to you. So, read this posting carefully, visit our website, learn about us, and then apply.

We may not respond to everyone, but we will look at every application. As busy as we are, we think finding the right person is critical to our success. If we think you could be a match, get ready for a set of phone interviews and then we’ll find a way to meet you in person. We needed someone yesterday, so, if you are great, expect this process to move quickly.

This is a perfect position for someone with 2-5 years of sales experience who is looking for their next sales opportunity with a great SaaS company in the Washington, DC, area. We’ve got a solid product, great customers, strong finances, and we need YOU to help take our message to the world. ClearPoint is a mission driven organization and our software and team are the best in the industry. We make management reporting simple and efficient so that our customers can focus on making better decisions.

As an Account Executive, you will benefit from inbound leads as well as research within verticals to find prospective customers, create outreach strategies, and identify opportunities. You will run online demos of the ClearPoint software and successfully sell the ClearPoint value proposition. We’ll provide you with a great place to work, great teammates, and a generous incentive-based compensation plan.

Target clients will largely consist of — but will not be limited to – municipalities, state agencies, banks, utilities, healthcare organizations, and mid to large sized businesses. This role is an inside sales position working in our Arlington, VA office and could require travel of up to 25%.

So, what would you do here?

In this role, you will need to:

• Become an expert in identifying challenges that our prospective customers face and offering a partnership and solution
• Be a ‘first responder’ to requests for information and product demos from marketing campaigns
• Prospect new leads based on industries and verticals in our focus markets
• Provide web-based demos and lead calls with prospective clients
• Take our Sales Qualified Leads and turn them into customers
• Work with sales and marketing management to improve and manage our process of moving prospects down the sales funnel and closing new customers
• Close new business consistently at or above quota level
• Serve as a brand enthusiast for ClearPoint’s products and solutions

Skills & Requirements:

• 2-5 years of selling experience at a B2B SaaS company
• Understanding of inbound marketing and sales
• Proven ability to sell and close deals
• Experience in a cold-calling sales environment
• Experience working with HubSpot or similar sales software
• A sharp focus on your goals
• Street smarts, emotional intelligence, and a powerful work ethic
• Tons of energy, passion, humor, compassion, and enthusiasm
• Superior communications skills
• Team player

Desired Experience

To qualify for this position, you’ll need to have a BA or BS, live in the Washington DC or Northern Virginia area (or be ready to move here on your own dime), and be able to go through an extensive interview process where we’ll ask hard questions about why you want to work here. Come ready to be challenged.

Interested?

To be considered, please send a resume and a cover letter highlighting your skills, experience, and interests to [email protected] Prove how you can work collaboratively with customer management and product development within ClearPoint to execute sales strategy. Tell us your thinking, strategies, and ideas to advance ClearPoint’s values, unique culture, and vision for the future. The more specific you are in your cover letter and resume, the more likely we are to get back to you. So, read this posting carefully, visit our website, learn about us, and then apply.

It is easy to send over a resume, so take the time to write a cover letter and show us you are really interested.

We may not respond to everyone, but we will look at every application. As busy as we are, we think finding the right person is critical to our success. If we think you could be a match, get ready for a set of phone interviews and then we’ll find a way to meet you in person. We needed someone yesterday, so, if you are great, expect this process to move quickly.

ClearPoint is a fast-growing SaaS company that is changing the way organizations manage strategy. We’ve built a great product, developed strong inbound lead flow, and now we’re looking for someone to take our sales team to the next level. This is a perfect position for someone with 3-5 years of experience managing a sales team, who is now looking for an opportunity to take a leadership role to build a sales organization.

As a Sales Manager, you have the unique opportunity to craft a sales organization that is both responsive and responsible. At ClearPoint, we don’t believe in pushy or intrusive sales tactics – and neither should you. We believe the sales team plays a key role in developing long-term relationships with customers who love ClearPoint.

That being said, we’re looking for you to challenge our assumptions and push us. As the leader of the sales team, you will work closely with the founders and the marketing team to help us figure out what we need to do differently. You will be responsible for creating a strategy for building our sales team. And then you will execute on it.

So, what would you do here?

In this role, you will need to:

• Become an expert in identifying challenges that our prospective customers face and offering a partnership and solution
• Get to know our clients (and why they love us), our software (and its awesome features), and our prospects (we have a lot!)
• Provide web-based demos and lead calls with prospective clients
• Reimagine our sales process, using your experience and the knowledge gained about our customers and product
• Work with the leadership and marketing teams to improve and manage our process of moving prospects down the sales funnel
• Serve as a brand enthusiast for ClearPoint’s products and solutions

Skills and Requirements:

• 3-5 years of experience managing sales at a B2B SaaS company
• Enterprise level experience, and interactions with C-level stakeholders
• Quantitative track record of growing enterprise level accounts
• Exceptional communications skills – both written and verbal
• Ability to define client strategy and execute against the plan
• Track record of upselling and cross-selling an array of relevant solutions based on client need
• Proactive customer support resolution expertise
• Track record of successful cross-functional engagement/collaboration
• Experience with early-stage companies desirable
• Tons of energy, passion, humor, compassion, and enthusiasm

Desired Experience

To qualify for this position, you’ll need to have a BA or BS, live in Washington, D.C. (or be ready to move here on your own dime), and be able to go through an extensive interview process where we’ll ask hard questions about why you want to work here. Come ready to be challenged.

Interested?

To be considered, please send a resume and a cover letter highlighting your skills, experience, and interests to [email protected] In your cover letter, answer these three questions:

• Describe a big “win” for you and your company. Why was it a win?
• What traits do you possess that make you a good fit to lead a small sales team?
• Why do you want to work for ClearPoint?

In your letter, tell us your thinking, strategies, and ideas to advance ClearPoint’s values, unique culture, and vision for the future. The more specific you are in your cover letter and resume, the more likely we are to get back to you. So, read this posting carefully, visit our website, learn about us, and then apply.

We may not respond to everyone, but we will look at every application. As busy as we are, we think finding the right person is critical to our success. If we think you could be a match, get ready for a set of Skype interviews and then we’ll find a way to meet you in person. We needed someone yesterday, so, if you are great (and we know you are), expect this process to move quickly.

Required Skills and Experience

ClearPoint Strategy facilitates better and more timely business decision-making and execution through software applications. We are looking to add a uniquely qualified individual to build on our already strong AngularJS driven performance management SaaS application. To qualify you’ll need a BA or BS and a few years of front-end development experience (or the equivalent). You’ll need to live and love:

• Modern Javascript and TypeScript coding and conventions
• Angular, NodeJS, CSS, and HTML
• Usage of standard development tools, like Git
• Understand of how things like promises, callbacks, etc., work
• How to troubleshoot things like infinite digest loops
• Ability to set up and manage your development environment (and Docker)

You should also:

• Understand how REST APIs work
• Have an interest in building scalable applications
• Care deeply and are proud of your code
• Enjoy talking about challenges and how to solve them in code
• Be able to think on your feet and handle ambiguity

Desired Personal and Professional Skills

We prefer to remain small & nimble and are looking to add one exceptional person who possesses a sharp and inventive mind and a willingness to roll up one’s sleeves and “get things done.” We’re pragmatists and value results, so efficiency and effectiveness are important. We’re looking for a creative problem solver with an entrepreneurial spirit, who can easily understand business ethics and requirements, and turn them into code. For that reason, people with nontraditional (not CS) backgrounds can thrive here, though we value CS majors, too.

Our Stack & Application

The technology stack that powers our application is comprised of various components and technologies, including RESTful APIs, AngularJS, NodeJS, C#, Lucee, SQL Server and PHP. We’re fans of highly modular components that work together to form efficient overall solutions. We run on Amazon AWS, using Docker containers, virtual private clouds, elastic load balancers, etc. We employ Linux and use Windows where necessary. Our journey to a fully modern stack is interesting story. Ask about it at your interview. We have a cool application that’s been running on AngularJS since 2015. (Yes, we need to migrate to Angular 7 – want to help?) We have a robust and scalable architecture up at AWS, that leverages containers to deliver our service via microservices and managed EC2 Container Service tasks.

Company Culture & Norms

ClearPoint Strategy is an ideal hybrid of startup and stable company, offering employees an innovative office and work environment, combined with the security and benefits of an established organization. Our founders have graduate degrees from Harvard (the sales guy) and MIT (the tech guy), and undergraduate degrees from Duke and Bowdoin, respectively. We value creative thinking, problem solving, and the ability to get things done. Employees can expect:

• Ownership: We empower our people to pursue novel approaches.
• Challenge: What we do isn’t easy, and we solve interesting and difficult problems all day long.
• Skills: There’s zero stagnation. We use the latest tools and technologies.
• Variety: You can touch all parts of the stack and see your influence on real, live, shipping products.
• Creative input: Ideas are valued from all corners of ClearPoint, and we work fast.
• Community: We hang out and take care of each other, and believe it makes our company strong.

Interested?

To be considered, please send a resume and a cover letter highlighting your skills, experience, and interests to [email protected] Tell why you love Javascript, NodeJS, and AngularJS. Show us the code you’re most proud of. We do expect that you live in Atlanta, GA or be ready to move here on your own. You’ll need to show us what you’ve done that qualifies you for this position. We will want to find out what interests and motivates you, and why you want to work here. Be ready to be tested and challenged and show us your enthusiasm! Wow us with your technical repertoire. Make it easy for us to click reply and ask to interview you.

Required Skills and Experience

ClearPoint Strategy facilitates better and more timely business decision-making and execution through software applications. We are looking to add a uniquely qualified individual to build on our already strong Microsoft SQL Server driven performance management SaaS application. You’ll need to live and love Microsoft SQL, T-SQL, index tuning, and doing unexpected things in the database, to thrive here. To qualify you’ll need to have a BA or BS, have 5-10 years of experience developing with SQL Server. This is a developer role, not a DBA role, though you’ll need some DBA skills. You’ll need to live and love:

• MSSQL stored procedures, functions, indexed views, etc.
• Using OPENJSON and FOR JSON techniques to cast to/from JSON
• Index tuning (the tools, techniques, pitfalls, etc.)
• When to use cursors and when to avoid them
• How to troubleshoot things like serializable locking and deadlocks
• How to best monitor and proactively care for SQL Servers

You should also:

• Understand how REST APIs work
• Have an interest in building scalable applications
• Care deeply and are proud of your code
• Enjoy talking about challenges and how to solve them in code
• Be able to think on your feet and handle ambiguity

Desired Personal and Professional Skills

We prefer to remain small & nimble and are looking to add one exceptional person who possesses a sharp and inventive mind and a willingness to roll up one’s sleeves and “get things done.” We’re pragmatists and value results, so efficiency and effectiveness are important. We’re looking for that special combination of a brilliant and efficient team member, who can tune our database, turn our slow TSQL into fast TSQL, and generally make it all work better.

Our Stack & Application

The technology stack that powers our application is comprised of various components and technologies, including RESTful APIs, AngularJS, NodeJS, C#, Lucee, SQL Server and PHP. We’re fans of highly modular components that work together to form efficient overall solutions. We run on Amazon AWS, using Docker containers, virtual private clouds, elastic load balancers, etc. We employ Linux and use Windows where necessary. Our journey to a fully modern stack is interesting story. Ask about it at your interview.
We have a cool application that’s been running on SQL Server since MSSQL 2008. We’re on SQL 2017 and loving it! We consume and produce JSON at the database tier, have complex SQL stored procedures that do all kinds of great stuff, and leverage many cool new features in SQL Server.

We have invested in the suite of Redgate tools, so you’ll have SQL Compare, SQL Source Control, SQL Prompt, etc. at your fingertips. We believe in professional development, so attending SQL PASS, Seattle can happen. We subscribe to Brent Ozar’s SQL ConstantCare and are notified when we mess things up.

Company Culture & Norms

ClearPoint Strategy is an ideal hybrid of startup and stable company, offering employees an innovative office and work environment, combined with the security and benefits of an established organization. We are continually exploring new markets, but we’ve found product-market fit in key verticals, like municipalities. Our founders have graduate degrees from Harvard (the sales guy) and MIT (the tech guy), and undergraduate degrees from Duke and Bowdoin, respectively. We value creative thinking, problem solving, and the ability to get things done. Employees can expect:

• Ownership: We empower our people to pursue novel approaches.
• Challenge: What we do isn’t easy, and we solve interesting and difficult problems all day long.
• Skills: There’s zero stagnation. We use the latest tools and technologies.
• Variety: You can touch all parts of the stack and see your influence on real, live, shipping products.
• Creative input: Ideas are valued from all corners of ClearPoint, and we work fast.
• Community: We hang out and take care of each other, and believe it makes our company strong.

Interested?

To be considered, please send a resume and a cover letter highlighting your skills, experience, and interests to [email protected] Tell why you love Javascript, NodeJS, and AngularJS. Show us the code you’re most proud of. We do expect that you live in Atlanta, GA or be ready to move here on your own. You’ll need to show us what you’ve done that qualifies you for this position. We will want to find out what interests and motivates you, and why you want to work here. Be ready to be tested and challenged and show us your enthusiasm! Wow us with your technical repertoire. Make it easy for us to click reply and ask to interview you.