Meet The ClearPoint Team

We’re passionate about performance—with plenty of personality.


Meet the ClearPoint team. We’re big-picture thinkers, multiple-hat wearers, and expectation exceed-ers. We take customer service to an extreme and will do whatever it takes to get things done the right way. At the root of it, we are all striving toward a common goal: to provide organizations with a better tool to make their data-driven decisions.

Shepherd Smith
Vice President of Marketing & Cocktail Alchemist
Shepherd leads our Marketing team, and immensely enjoys “Being a marketer of technology, which makes me a professional bearer of good news”.  Shepherd earned his MBA in International Management from the Thunderbird School of Global Management. A native Floridian, Shepherd grew up primarily in Tallahassee and moved to the DC area from Miami, having lived in Bavaria for 5 years in between (he speaks fluent German). He also very much enjoys being a father, playing tennis, and driving with the top down.
Mara Plaud Rivera
SENIOR CS Manager & CAT MOM
Mara assists clients in achieving success with their strategic and performance management goals through the implementation and management of their ClearPoint accounts. Mara is originally from Ponce, Puerto Rico and earned her B.A. in History, Latin American Studies, and Theater from Wesleyan University. When Mara isn’t assisting clients, you can find her spending time with her two cats, Jinx and Rini, and playing board games with her friends.
RJ Messineo
Customer Success Manager & TRUE CRIME FANATIC
RJ assists clients throughout their ClearPoint journey, ensuring smooth implementation and management of accounts. He earned his B.S. in Business Administration from the University of Richmond. When RJ’s not working with clients, you may find him playing his favorite sports – hockey and golf – or listening to his favorite podcast, Crime Junkie.
Shannon Ledwith
Marketing Analyst & sunset lover
Shannon works with the Sales Team to generate high quality leads and provide insights on market trends. She has earned a B.S. in Media Arts and Design from James Madison University. When she’s not generating leads, you can find Shannon working out and listening to country music for fun.  
Tricia Jessee
MANAGER of implementation & Services & PIZZA AFICIONADO
Tricia manages our implementation and onboarding team to ensure the success of ClearPoint customers. She’s also the expert behind our Community Dashboards that allow for transparency across organizations! Tricia hails from Washington and Lee University, where she earned her B.S. in Business Administration. When Tricia’s not working with customers or building dashboards, you may find her out on the town, trying new restaurants with friends or at home playing with her adorable cat, Cashew.
Nick Scherr
Business Development Rep & Youngest of 6 Siblings
Nick works on the Sales Team to create new business opportunities.  He earned a B.S. in Business Administration from Townson University, and when he’s not working, you can find Nick spending time with family, adventuring the outdoors, and playing Basketball.
Matt Pennypacker
SENIOR ACCOUNT EXECUTIVE & HUGE TENNIS PLAYER
Matt generates new business and facilitates the sales process from lead generation all the way to the completion of a sale. When he’s not closing sales, you can find Matt following lots of sports and Steelers or Penguins games cheering on the great Steel City.
Seth Church
Full Stack Developer & Character Illustrator
Seth works on the developer team focusing on our React front-end and maintaining our back-end systems, be it implementing new features or debugging old ones. He earned a B.S. in Software Development from Western Governor’s University. When he’s not creating new site features, you can find Seth doing character concept illustration, playing Studio Ghibli songs on the piano, and playing games with friends.
Ian Gornall
SENIOR Software DEVELOPER & MINIMALIST
Ian helps develop code to enhance the ClearPoint software. You’ll often find him arranging an internal hackathon for the team or building new software integrations. Ian earned a B.A. in Psychology from New College of Florida. When he’s not building new features, you’ll find Ian hiking to the next waterfall or binging through the latest series on Netflix.
Ryan Wherrity
Senior Account Executive of Major Accounts & Smash Burger Specialist
Ryan manages ClearPoint’s sales processes with major accounts, including sales calls, demos, and closing deals. Ryan earned a B.S. of Business Administration from the University of Richmond. When he’s not selling, you can find Ryan rock hopping on the James River, hiking central Virginia’s many trails, or playing fetch with his German Shepherd, Myles.
Angel Oh
ASSOCIATE PRODUCT MANAGER & FORMER SYNCHRONIZED SWIMMER
Angel works alongside the product team to help build new features and improve customer experience. She earned her B.S. in Business at Babson College with concentrations in Legal Studies and IT Management. Outside of the office, you can find Isabel at the pool coaching novice synchronized swimmers or spending time with family!
Joseph Lucco
Vice President of Customer Success & ROCHESTERIAN
Joseph is the Director of Customer Success at ClearPoint. He manages the Customer team and ensures that our support and implementation processes enable the success of our clients. He earned his B.A. in Public Policy Studies and Economics from Duke University. When Joseph isn’t assisting clients, you’ll probably find him and his wife getting their favorite Friday night treat, District Taco.
Marc Seskin
MARKETING ASSOCIATE & AMATEUR CHEF
Marc is our Marketing Associate at ClearPoint helping share our name to the world. He earned his B.S in Business Administration with a concentration in Marketing from Towson University. When Marc is not working on our Digital Marketing campaigns, you can find him at the gym, hiking, trying a new recipe or rooting for the Miami Dolphins & Pittsburgh Pirates.
Laurel Miyake
HR MANAGER & NEEDLEPOINTER
Laurel helps our employees understand and access our company’s benefits, policies, and training. She also manages accounts receivable. Laurel earned a B.S. in Psychology at University of Massachusetts Amherst and an M.S.W at New York University. When she’s not assisting our team, you can find Laurel raising her sons to be good humans, coaching robotics and Scouts, and enjoying Atlanta’s food scene with her husband, Dylan.
Marisa Sailus
Customer Success Associate & avid Spotify-listener!
Marisa helps clients achieve their strategic and performance management goals through effective utilization of Clearpoint. Marisa is originally from Michigan and earned her B.A. in Public Health and Psychology from Johns Hopkins University. Outside the office, you can find her in the yoga studio, trying to keep her plants alive, or listening to her favorite new playlist!
Omar Ahmed
Business Development Rep & bass guitarist
Omar works on the sales team, reaching out to and fostering relationships with potential business partners.  Omar is finishing up a B.S. in Health Science at The University of the People, while working full time.  When he’s not reaching out to potential partners or studying, Omar can be found on the Soccer field, be it as a player, referee, or coach.
Andreas Hofmann
Customer Success ASSOCIATE & BOARDGAME MASTER
Andreas partners with ClearPoint customers to ensure their strategy reporting processes are smoothly integrated into our software. He then supports customers throughout the lifetime of our partnership. Andreas earned his B.A. in Economics at the University of Massachusetts Amherst. While not supporting customers, you’ll find Andreas running, biking, hiking or playing boardgames.
Henry Trammell
Customer Success ASSOCIATE & AUBURN FAN
Henry assists clients achieve success through implementation ClearPoint’s great functionality. Henry is from Memphis, TN and earned his B.A. in Economics from Washington & Lee University. When he’s not helping clients, Henry can be found rooting for his hometown NBA team, the Memphis Grizzlies, or wishing he could be eating Memphis BBQ, clearly the undisputed best BBQ in the world.
Elena Sofronova
Front End Developer & Harry Potter Fan
Elena is part of the development team, writing React frontend code for the application, developing new user-facing features, and writing troubleshoot tests.  When not coding for ClearPoint, you can find Elena travelling and exploring new places, making BBQ, camping, learning new foreign and coding languages.
Kate Gregory
BUSINESS DEVELOPMENT REP & FITNESS ENTHUSIAST
Kate works with the Sales Team to engage and develop new business opportunities. Kate graduated from Clemson University with a B.S. in Marketing. When she is not connecting with potential customers, you can catch her in the gym working on her fitness or on a long walk around town listening to music.
Michael Goggin
Technical Consultant & CHRISTOPHER NOLAN MOVIE ENTHUSIAST
Michael guides clients build their strategic and performance management processes within ClearPoint, ensuring they are using the software to its full potential. He earned his B.S. in Finance at the Pennsylvania State University. When Michael’s not assisting clients, you may find him watching a new movie, rooting for Philadelphia or Penn State sports teams, or spending time with friends.
Dylan Miyake
CO-FOUNDER & CODE GEEK
Dylan is a Founder and Managing Partner of ClearPoint Strategy and leads the product development and marketing teams. He earned his B.A in Government from Bowdoin College and his MBA from the Sloan School at MIT. When he’s not busy coding, you’ll likely find Dylan camping with his sons or exploring Atlanta with his family.
Daniel Wagener
Full Stack DEVELOPER & LANGUAGE LEARNER
Daniel writes ClearPoint code, keeping customers happy by creating new features and updating old ones. He graduated from the University of Georgia with a B.A. in English and Theatre. When he’s not spinning code magic, you’ll find him translating K-dramas or busting out Disney songs on the piano
Reah Rohrbeck
Customer Success ASSOCIATE & PIXAR FAN
Reah assists customers by helping them utilize ClearPoint to achieve their strategic and performance management goals. She earned her B.A. in Organizational Sciences from George Washington University. When Reah is not helping clients, you can find her skiing or baking cookies.
Laura Chandler
Senior Director Customer Success & ANIMAL RESCUER
Laura is the Director of the ClearPoint Community. She is responsible for fostering an active and strong community among our government clients. She has a B.S. in Business Administration from Auburn University and a Master of City and Regional Planning from Georgia Tech. When she’s not hanging out with ClearPoint clients, you’ll probably find Laura spending time with her son, two dogs and two cats (or maybe having her daily Starbucks coffee).
Ted Jackson
CO-FOUNDER & ALABAMA NATIVE
Ted is a Founder and Managing Partner of ClearPoint Strategy and leads the sales and customer success office. He earned his B.A. in Public Policy from Duke University and his MBA from Harvard Business School. When Ted is not in the office or responding to emails, you’ll probably find him with his family on a wharf in Point Clear or out back grilling by the pool with his wife, two children, and dog named Riley.
Sean Callison
VICE PRESIDENT OF SALES & BBQ MASTER
Sean is the Vice President of Sales at ClearPoint. He leads the Sales department and focuses on developing impactful, consultative sales teams that help grow the ClearPoint community. He earned his B.A. in Advertising and Sustainability from George Mason University. When Sean isn’t coaching his Sales team, you’ll find him chasing after his toddler or smoking some BBQ in his backyard.
DeAndre Thompkins
Customer Success Associate & Skydiver
DeAndre partners with clients to help facilitate strategic and performance management goals while using Clearpoint. DeAndre earned B.A.s in Criminology and Psychology from Pennsylvania State University. When he’s not assisting clients, Deandre enjoys traveling and trying new cultural foods.  You may even find DeAndre skydiving if it’s his first time visiting a country.    
Dan Farias
BUSINESS DEVELOPMENT REP & AVID TRAVELLER
Dan works within the Sales Team creating new business opportunities and utilizing numerous methods of networking. When he’s not selling ClearPoint, Dan spends time with family and friends, enjoys the outdoors (cookouts, sports, hiking, kayaking), and endeavors to complete his goal of visiting all of South America by 2025.