Meet The ClearPoint Team

We’re passionate about performance—with plenty of personality.

Meet the ClearPoint team. We’re big-picture thinkers, multiple-hat wearers, and expectation exceed-ers. We take customer service to an extreme and will do whatever it takes to get things done the right way. At the root of it, we are all striving toward a common goal: to provide organizations with a better tool to make their data-driven decisions.

Dylan Miyake
Co-Founder & Code Geek
Dylan is a Founder and Managing Partner of ClearPoint Strategy and leads the product development and marketing teams. He earned his B.A in Government from Bowdoin College and his MBA from the Sloan School at MIT. When he’s not busy coding, you’ll likely find Dylan camping with his sons or exploring Atlanta with his family.
Neil Patel
Consultant & Lakers Fanatic
Neil works one on one with clients to make them reporting superheroes! You may also find him working closely with the Product team to dream up and test new ClearPoint features. Neil earned his B.A. in Psychology (with a minor in Corporate Strategy and Organizational Development) from Vanderbilt University. When he’s not working with clients, you may find Neil playing basketball, hitting some golf balls or watching the Lakers.
Tricia Jessee
Consultant & Pizza Aficionado
Tricia assists clients with implementing and managing their ClearPoint accounts. She’s also the expert behind Community Dashboards and heads our recruiting team! Tricia hails from Washington and Lee University, where she earned her B.S. in Business Administration. When Tricia’s not working with clients or building dashboards, you may find her out on the town, trying new restaurants with friends or at home playing with her adorable cat, Cashew.
Joseph Lucco
Director & Rochesterian
Joseph is the Director of Customer Success at ClearPoint. He manages the Customer team and ensures that our support and implementation processes enable the success of our clients. He earned his B.A. in Public Policy Studies and Economics from Duke University. When Joseph isn’t assisting clients, you’ll probably find him and his wife getting their favorite Friday night treat, District Taco.
Jenna Weaver
Manager & Tennis Player
Jenna is our Marketing Manager, helping us take our message to the world. She works with teams across the organization to communicate ClearPoint’s value proposition. You may also find her organizing the office or team events. Jenna earned her BSBA in Managing for Sustainability from Bucknell University (‘Ray Bucknell!). When she’s not making website updates or writing emails, you’ll probably find Jenna reading a book by the pool or walking the streets of Old Town, Alexandria.
Ted Jackson
Co-Founder & Alabama Native
Ted is a Founder and Managing Partner of ClearPoint Strategy and leads the sales and customer success teams. He earned his B.A. in Public Policy from Duke University and his MBA from Harvard Business School. When Ted is not in the office or responding to emails, you’ll probably find him with his family on a wharf in Point Clear or out back grilling by the pool.
Pierre Leconte
Associate Consultant & Swing Dancer
Pierre works closely with clients on ClearPoint implementation and training. Have a ClearPoint question? Pierre’s the one to help! Pierre hails from Boston College where he earned his B.A. in Biology. When he isn’t talking with clients, you might find Pierre out swing dancing or eating at his favorite lunch spot, Chipotle.
Abby Serino
Associate Consultant & Book Nerd
Abby is a key player on the ClearPoint sales team, answering questions about ClearPoint features and communicating ClearPoint’s value proposition to new clients. She earned her B.S. in International Political Economics from Georgetown’s School of Foreign Service. When Abby’s not talking with prospective clients, you can find her roaming the streets of Chicago with her puppy, Ollie.
Laura Chandler
Director & Animal Rescuer
Laura is the Director of the ClearPoint Community. She is responsible for fostering an active and strong community among our government clients. She has a B.S. in Business Administration from Auburn University and a Master of City and Regional Planning from Georgia Tech. When she’s not hanging out with ClearPoint clients, you’ll probably find Laura spending time with her son, two dogs and two cats (or maybe having her daily Starbucks coffee).
Naomi Grant
Sales Development Rep & Camp Person
Naomi works with prospective new clients, answering all questions about ClearPoint, strategy and performance management to discover how ClearPoint can help them improve their reporting processes. She graduated from the University of Maryland with a bachelor’s degree in Government and Spanish. When she’s not working with prospective new clients, you might find Naomi at a Zumba or BodyPump class.
Andy Foley
Product Manager & Former Mutton Buster
Andy is our Product Manager at ClearPoint. He works closely with the development and customer teams to dream up new ClearPoint features and make them a reality. Andy earned his B.A. in History and Pre-health Studies, as well as his M.S. in Business, from the University of Notre Dame. When he’s not designing new features, you’re likely to find Andy and his fiancé trying a new restaurant or playing hockey.
Nitesh Bhatia
Developer & Nap Connoisseur
Nitesh helps to build and test ClearPoint features. He also works closely with the product management and customer teams to provide technical resources and knowledge about features. Nitesh earned his B.S. in Mechanical Engineering from Georgia Tech. When he’s not slinging code, you may find Nitesh exploring Atlanta and hanging out with his friends.
Rachel Smith
Rachel works closely with ClearPoint clients to help them implement ClearPoint. You’ll also find her working with the product and marketing teams, hosting a webinar or planning fun team activities. Rachel earned her B.S. in Global Health from Georgetown University. When she’s not working with clients, you may find Rachel enjoying some avocado toast (topped with Everything but the Bagel seasoning from Trader Joe’s, of course).
Ian Gornall
Developer & Minimalist
Ian helps develop code to enhance the ClearPoint software. You’ll often find him arranging an internal hackathon for the team or building new software integrations. Ian earned a B.A. in Psychology from New College of Florida. When he’s not building new features, you’ll find Ian hiking to the next waterfall or binging through the latest series on Netflix.
Hannah Everett
Associate Consultant & Tea Fanatic
Hannah supports clients throughout their implementation and use of ClearPoint, ensuring that they are on their way to becoming reporting superheroes. She earned her B.S. in Operations and Information management and Marketing from Georgetown University. When she’s not working with clients, you may find Hannah exploring D.C.’s restaurants or enjoying a cup of tea.
Arah Kang
Arah works with clients to set up and manage their ClearPoint accounts. She helps set goals and customize ClearPoint for each organization. Arah earned her B.A. in Government and Legal Studies and Education Policy Studies from Bowdoin College. When she’s not setting up client accounts, you may find Arah filming as an extra for movie sets or going on a food adventure.
Laura Dillon
Associate Consultant & Great Lakes lover
Laura assists clients with their strategy and performance management processes, ensuring that ClearPoint enables their success. Laura earned her B.A. in International Politics and Economics at Middlebury College. When she’s not answering client questions, you may find Laura enjoying a Ben & Jerry’s ice cream cone (Chocolate Fudge Brownie) while planning her next trip back up to Vermont.