Strategy Execution Toolkit

Tired of parsing through pages of reports and comparing lines of data to understand how you’re executing on your strategy? We get it. But the process doesn’t have to be that painful.

Delighting customers and creating a loyal customer base is one of the most critical components of a successful business. You’ll find thousands of customer KPIs to potentially track. Here are the critical few that you absolutely need to be tracking.

Many of the most accomplished companies believe their success is owed largely to their ability to track and retain the right talent. So, in addition to tracking more traditional HR measures—like those centered around compensation—make sure you’re tracking these key metrics.

You want to implement a successful strategic framework throughout your organization, and you’ve heard that the Balanced Scorecard is one of the most popular choices. Use this template to create a simple scorecard before you commit to a long-term solution.